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Posted

hello,

 

i just got a message saying that i've hit 80% of my bandwidth capacity. on my control panel, it says i've hit roughly 8.5GB of traffic. it also says i have a silver plan. on the TCH page that lists the plans, the bandwidth limit on the silver plan is 20GB (and storage is at 850MB).

 

should i ignore this bandwidth warning? i read in other forum posts that TCH is in the process of migrating existing plans to the new plan specs. are you still in this process? how long can i expect before all existing customers' plans become compliant? will i be charged for traffic that exceeds the old limit, but doesn't exceed the new limit?

 

thanks!

Posted
We are still in a testing phase to make sure the servers dont become overloaded and cause problems for everyone. We are extending the testing period another 60-90 days. However if it comes to a point where you need the upgrade before then please open a support ticket and request it.  We will be verifying that the upgrade is needed so please dont request an upgrade if you dont currently have a need for it.
Posted

thanks for the prompt reply! i'll wait and see if i can make to the end of the month before submitting a ticket.

 

thanks again :dance:

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