Can't Seem To Reinstall Cute Site Builder

[ridgerider]

My Cute Site Builder program isn't working after a system restore. My website files still exist, but I get a gray screen when I open CSB and can't open them. I also cannot create any new files.

 

Here are the details:

 

A few days ago, my PC would not boot. (Our tech guy thinks it's my CMOS battery.) He has the PC up and running now after performing a partial system restore, retaining the data files.

 

When I opened CSB after the restore, I got a prompt about some Trellix files that were previously installed that could cause conflicts. I hit the button to delete, then got multiple listings of files that were "shared". The prompt said when in doubt, don't delete, so I didn't.

 

There is still a Trellix file on the C drive with a "demo" subfolder. Trellix does not show under "add/remove programs".

 

I'm in over my head and would appreciate any assistance!

[TCH-Thomas]

I think the best you can do is to bring this issue to the official CSB support/Discussionforum at http://www.globalscape.com/board/default.asp?b=1

[KevinW]

Uninstall and Reinstall CSB.

Make sure you record your CSB Host Setup information first, and as always, make sure you have backup copies of your .tlx files.