E-mail

[Russ]

Maybe there is another forum that this question should be addressed to, if so, sorry.

 

Here's my question - I have a domain name hosted by TotalChoice. If I establish an e-mail address, how do I configure outlook to recieve and send from that account?

[TCH-Bruce]

Here is a link on How to setup Outlook.

 

Also moving to proper forum.

[Russ]

How do I configure my account so that I can designate where things from totalchoice atre e-mailed. For example, if I create a mail list, total choice mails confirmation to my email at mu domaiun name...but i use an earthlink e-mail. Can I have it sent to the earthlink address.

 

I changed the e-mail for my contact e-mail, but that doesn't seem to change anything.

 

Thanks.

[TCH-Bruce]

I'm not understaning what you are asking. Do you want to forward all your domain email to your earthlink account as well?

 

In cPanel you want to change you contact address to be your earthlink account. This email is for when Total Choice needs to contact you about your account.

 

You create email addresses for your domain using cPanel as well. Then you configure your Outlook to POP mail from mail.******. You could also create a forward for for your domain email to go to your earthlink account.

 

Does that help?

[Russ]

Bruce - Thanks for your help. I set my contact e-mail to the earthlink address. In my cPanel my contact e-mail is the earthlink. In the "E-Mail" section of the cPanel screen, under "Default Address" is lists my username as the default address to which unrouted mail is sent. As a test I created a mail group. Total choice confirmed creation at the following address "username@domain.com", not at the earthlink address. Shouldn't it have used the earthlink? If I leave the default account blank, I receive no confirmation from Total Choice. I'd rather not set the default to the earthlink since I do not want all undirected mail going to the earthlink.

 

Am I making sense?

[TCH-Bruce]

What confirmation are you looking for? When you create an email account on your domain, there is no confirmation except that you can see it in cPanel.

 

It sounds to me you want to create a forward not an account. Like if someone sends email to russ@****** you want it to go to your earthlink account. If that's the case, delete the email account you created for russ@****** and add a forward that takes any email sent to russ@****** to your earthlink email address.

 

Is that what you are trying to do?

[Russ]

Thanks again Bruce. I logged onto cPanel and saw a message that I had no contact email, it also read "Please update your contact information here." Where "here" was a link to a page that allowed one to change the email address where TotalChoice contacts you. I set this to my earthlink email (up until then, the earthlink address is where I rec'd all emails from Totalchoice). I then browsed thru cPanl and was experimeting with mail options - I created an address - that was what lead to my first post. I also created a mail list. Coincidentially, I notice the "webmail" link on the cPanel and clicked on it. To my suprise there were 2 years worth emails (over 500) to username@domain.com. I never even knew that address existed. All were spam, but the last one was a confirmation of the mail group that I mentioned above. I went back and reset (again) my contact email to the earthlink, created another test mail group and rec'd the confirmation at username@domain.com. I have tried this several times. I don't intend to use username@domain.com as an email. How do I get TotalChoice to use the earthlink address to contact me. Thanks.

[TCH-Bruce]

Click the "here" link in the "Please update your contact information here" and enter your Earthlink address. This is the address TCH will use if there are problems to contact you.

 

Next edit the default email address in cPanel and enter :blackhole: for the email address. Make sure to enter the ":" before and after blackhole. This will just delete any email sent to your domain.com that you don't set up and email address or forward for.

 

Delete any email accounts you created that you do not intend to use. Delete any forwards you do not intend to use.