mikescotto Posted March 6, 2003 Posted March 6, 2003 How do you register for the helpdesk? I have tried logging in using the login information for cpanel sent in welcome email. Thanks, Mike Scotto Quote
KevinW Posted March 6, 2003 Posted March 6, 2003 the help desk was upgraded to a different software last month, and you should have received an email with a new suerid and password to use for the help desk -- different than your cpanel userid. did you get that email? -kw Quote
mikescotto Posted March 6, 2003 Author Posted March 6, 2003 I do have an email, it has the same login name and there is no password. It was sent on 1/30/03. I have also tried to retrieve the information by entering this login name and the email address it was sent to. It returns "Error Username does not exist". I will send the contents the email to you. Quote
KevinW Posted March 6, 2003 Posted March 6, 2003 please don't email the info to me, I am not part of the regular help desk staff! I would suggest going to this Support Page link, scroll down to the Online Instant Support Chat area, and leave a message! -kw Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.