Charisa

Yep, I did follow the instructions. One thing I forgot to mention... The one email that had been received by the jazz@charisamartincairn.com account is no longer in the inbox when viewed in neomail or horde mail. I have not set up a forwarder for that acct. --cmc

Hello, I just moved to TCH this week. I'm grateful for online support and these forums. I've set up an email account in my domain. When I send a test email to see if the email gets through, I do not receive the mail (cannot view it in either the neomail, horde mail, or in the email acct I set up in Outlook 2002). I thought maybe it was because HTML mail is not allowed. So, I sent a test that was plain text. Still did not get through. Strange thing, a different user sent an email to the acct and I received the email. I am able to send messages from the online web mail clients to other email addresses. However, it does not appear that I can send/receive messages from this account in Outlook 2002. I suspect there is some dialog box somewhere I need to enable and I can't seem to figure it out. The email account in question is: jazz@charisamartincairn.com Any ideas you have would be appreciated. Charisa