I've been with total choice almost 1 year now, and I have experienced only 2 minor outages, that didn't last very long. Anytime I had a customer service question, they jumped on it and helped me out.
One time they even fixed the entire file structure of my website from the backend.... what they did would of taken me hours from the frontend.
I'm very pleased with the service, hosting and support. I'll be here awhile for sure!
Thanks TCH!