zeegirl

Hi there, I was having this same issue so I upgraded to the newest version of UFM and everything appears to be working now, EXCEPT that I'm not getting emails from the form: I get the "thanks.php" page but then no mail arrives... I've got it set up correctly and am using sendmail() - which is what I was using before I started getting the errors - but I get nothing. Is this something TCH might help me with? I've got two client sites that are having this problem and they're getting antsy. Thanks! ~Lindsey

Yes, I'd like for the second domain name to point to the same content as the first domain. I purchased the credit for $19.95 to do this and it's currently set up and working so I'm not too worried about this, but I wasn't sure if there was a way to add the new domain to the same hosting plan and host different content there. (I've done this with other hosting companies; just wasn't sure if there was a way to do w/ TCH.) Thanks! ~Lindsey

Hi all, I just registered a second domain name for a client and would like to be able to manage both domains through the same hosting account. Is this possible and if so, are there instructions for getting it set up? I ran a few searches and couldn't find anything in the FAQ so thought I'd start here. Thanks! ~Lindsey

That worked perfectly - thank you all! ~Zee

Hi all - So I have MT 3.35 installed for a client and everything seems to be working just fine, but for some reasn the posts show up on the category archive pages in ascending order. I do have the post order set to "descending" in the Weblog Display Settings section and the order seems to be correct on the blog's home page. However I need the archive pages to also displlay the posts in descending order. Is there a setting somewhere I'm missing? I have a blog of my own set up this way (I believe it's an earlier version fo MT) and it doesn't have this problem. Suggestions? ~Zee

Hi everyone, apologies if this is a repeat: I did some diving into old archives and didn't see anything that might help me with this issue. (Of course, I have a killer headache, so I'm sorry if I'm missing something obvious.) Anyway, I got the following error message when I tried to create a redirect: Apache detected an error in the Rewrite config. Syntax error on line 17 of /home/***/public_html/.htaccess.I_7mrQLIkUjKrDUMMbriiZA85tgyNI57: Missing directive at end-of-file Please try again. This is from my .htaccess file (site name and username replaced with generic name: ># -FrontPage- IndexIgnore .htaccess */.??* *~ *# */HEADER* */README* */_vti* <Limit GET POST> order deny,allow deny from all allow from all </Limit> <Limit PUT DELETE> order deny,allow deny from all </Limit> AuthName www.domain.com AuthUserFile /home/username/public_html/_vti_pvt/service.pwd AuthGroupFile /home/username/public_html/_vti_pvt/service.grp <IfModule mod_security.c> SecFilterEngine Off SecFilterScanPOST Off </IfModule> I just want to do a very simple redirect, where I'm redirecting from the domain name directly to a specific archive page on a blog; the address will look something like this: http://www.domain.com/blog/home/ Any ideas how I might get this done? Thanks in advance for any help you can offer! ~Zee

That worked like a charm. Thank you! ~Lindsey

OK, this is probably a stupid question but where do I find the .htaccess file?

Hi all, I've installed Movable Type for a client onto their Total Choice hosting account and I'm trying to install include some simple javascript in the main index template. Is there something I need to install to make the javascript work in Movable Type? I haven't had any trouble with the same script outside of MT. This is the error I'm getting: 406 Not Acceptable An appropriate representation of the requested resource /mt/mt.cgi could not be found on this server. And, oddly, I just tried to post the script I was using and it gave me the exact same error... What do I need to do here? Grateful for any suggestions! Thanks, Lindsey

Thanks for your input, Bruce! Guess I'll just have to jump through Network Solutions' hoops. Grrr...

Hi all, I have a bit of an odd question and I'm not exactly sure which forum section is correct so thought I'd start here. One of my clients has her hosting here at TCH, which I set up when I updated her website and etc. Everything is working great and all is well, except that I'm struggling to update the main contacts for her domain name registration through Network Solutions. The problem is that the site's previous host also registered the name and set himself up as the primary contact, and they've been less than easy to work with. Network Solutions, too, has been difficult and requires us to jump through all kinds of hoops to get a new contact added. So what I'm wondering is whether I can get her domain name registered through TCH and move the adminstration of it over here? I'm currently on the account as a technical contact and about all I can do right now is change the name servers. Anyway, I have no idea whether this is possible and if I have to jump through NS's hoops I will but wanted to check this first since my experiences with TCH has been great! Thanks! ~Lindsey P.S. On a completely and totally unrelated topic, does TCH offer PEAR support? If so, where can I find details about it? I'm having trouble locating the info I need in the FAQs and knowledge base. Thanks!

Hi there - I'm wondering if there is a way to set someone up with limited access to a website's files and information? Basically, I want to create an account with limited access, so that another person can make changes to one or two different pages on the site but cannot make changes to everything. Is there a way to give limited access to the control panel? I'd love some suggestions. Thanks! ~Lindsey

Hi all- Another question for you: the new website I just uploaded to www.rondelkennels.com propgated from its old webhost in about 12 hours and seems to be working just fine. However, my aunt, who has an AOL dial-up connection, still sees the old site's pages through AOL's browser. When she uses IE to access the site she can see the new design. I had her hit refresh but the old pages still show up. My guess is that AOL's servers are still looking at the old server and that it just hasn't propagated everywhere yet, but it's been almost a week now and that seems awfully odd to me. Any suggestions for how to solve the problem? Thanks! ~Lindsey

Hi everyone - I've just sent my friend an email with explicit instructions (including screengrabs) on how to change the port to 26. If that doesn't work I'll have her switch to smtp.charter.net. (Side question: if we do need her to switch to the charter.net address, should she leave the port at 26? Or does it matter?) Thanks again for all your help and suggestions - I'm hoping this solves the problem, but at the very least, she's able to access the account through Mail2Web so we're a in a much better place now than before! I'll report back when I hear from her. Thanks! ~Lindsey

Hmm, this looks like it could be the problem, but if it is, is there anything we can do on our end to workaround? Or do I need to have her contact Charter.net for the fix? ~L

OK, and here's something else odd that just came up. I just tried logging into sqmail by going to www.rondelkennels.com/sqmail and this is what it gave me: Any ideas what might be going on? Thanks! ~Lindsey

She says she has problem sending a new message, but if she replies to a message she is able to send it no problem. This was something that was going on before we ever changed anything with her website, however, so I am not sure it's related. She just sent me this through her husband's email account, which apparently still works: There was a problem logging onto your mail server. Your Password was rejected. Account: 'mail.rondelkennels.com', Server: 'mail.rondelkennels.com', Protocol: POP3, Server Response: '-ERR Username/Password Mismatch', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92 Any ideas? Her ISP is Charter.net. ~L P.S. Thank you all for your help - this is driving me nuts and I have long since run out of ideas of my own. So, THANK YOU! THANK YOU! THANK YOU!!

Thanks everyone - I'll give these things a try. She said she's been having some issues with OE - apparently she couldn't generate a new email, only reply or forward one sent to her - so I may have her download and install a copy of Thunderbird if I can't get OE working. I'm pretty sure the webmail problem is something to do with her rather than anything with her connection, because she logged in yesterday morning while I was on the phone with her; it wasn't until last night that she called to say she couldn't get in. Grrr... Thanks again, all - I'll report back either way. ~Lindsey

Hi - Thanks so much for your speedy response!!! I actually asked her to check that and she told me is was off. I wish it was something that simple. Any other ideas?? ~Lindsey

Hi all - I recently designed and set up a website for someone else with TCH's basic package. I transferred it here from its previous webhost and I have had zero problems with the whole experience - either with email or accessing the Cpanel or anything else. It's been smooth sailing for me, on the whole. The problem we're running into, though, is that she cannot access site email with her computer. She has a high speed connection, so it should be pretty straightforward but she still can't seem to access it. I've given her all the settings, walked her through setting up Outlook Express over the phone (even to the point of deleting all the old accounts to try to mitigate the problem) and tried to get her in through Webmail. Nothing works. She says that it just keeps asking her for a password (both with OE and with the Webmaiil client) which she says she's correctly typed in. Now, granted, she's not the world's most tech-savvy person but even with me walking her through, step by step, asking what settings she's seeing, it still doesn't seem to work. However, the identical settings work just fine for me. The website is: www.rondelkennels.com, so according to the information TCH sent, the incoming and outgoing mail servers should be mail.rondelkennels.com. Any thoughts on what might be going on here? I'm wracking my brain to figure out why it might not work and am not coming up with anything. I recently set up a site for my dad with TCH and his email got set up without a hitch too, so I'm pretty sure this will be something on her end - I just don't know what... Thanks for any suggestions/help you might have! ~Lindsey