infiniter

Thank you all for your replies and for the nice welcome. I turned off my firewall and problem solved, but I have a new one: Before knowing the solution, I went to the CPanel and created a subdomain named ftp and an FTP account called the same way in order to get FTP access to the subdomain. But then I erased that subdomain, and now there is no answer on ftp.cotisaweb.com. Should I make that subdomain again?

Hi! I'm new to totalchoice hosting. I'm unable to connect to my FTP site. My website is www.cotisaweb.com so this is what I did: - started my FTP client application - set the port number as 21 - set the server name as ftp.cotisaweb.com - set the user name and password provided in my welcome e-mail but I get disconnected. I know there is no problem with my FTP client 'cause I use it a lot. I appreciate if anyone could help me. Thanks.