citrus

The problem was hotlinking: Here's the response from the Helpdesk (12 minutes): "There is a setting in your cPanel under the Hotlink protection that says: Allow direct requests (ie. entering the url to an image in your browser) It is under the box where you enter the sites you wish to loow access. I checked that box and was able to load the piture directly. Thank you for choosing Total Choice Hosting where choice does matter! Rick rick@totalchoicehosting.com Technical Support Services Total Choice Hosting" Do I have to say it????? Rock Sign

I want to be able to type the a URL in the address bar and have it display a JPG. Currently when I type http://www.mysite.com/mydirectory/myjpg.jpg I get the dreaded FORBIDDEN error. Ironically I can go to http://www.mysite.com/mydirectory/ which lists myjpg.jpg which I can then click on and display the picture. What's happening? Is there a configuration within CPANEL I'm not understanding? The reason I ask is that I'm putting together a slideshow using FLASH which works perfectly on my local machine but doesn't work on the server. The only way I can replicate the behavior (error) on my local machine is by making the jpgs unavailable. This got me thinking that the flash movie is running into a problem in accessing the pictures.... Any help would be greatly appreciated! Head Bash

No really it is resolved. My fault for not checking the 'admin' account where all forwarded messages are being dumped. Thanks everyone cheers

As you requested, the ticket number (I assume is same as CALL ID) is 1080. As described previously my hosted domain is www.domain1.com while my parked domain is www.domain2.com. I'd like to set it up so that email sent to user@domain2.com will be forwarded to user@domain1.com. As of today this is still not working. Interestingly enough I don't get any error messages of any kind regarding access denied to SMTP server or the such. Any help would be appreciated. cheers, Call ID 1080 Status RESOLVED (not really)Logged 4/13/2003 02:09 A.M. Priority 3

Call ID 1080 Status RESOLVED Logged 4/13/2003 02:09 A.M. Priority 3 thanks

I don't mean to beleaguer the point but I assume the renewal fee is 85 bones. What kind of SSL does TCH offer? Is there transaction insurance offered? Does it come with a cool graphic that users can click on to get cert info? Is it a homegrown SSL or do you resell from Verisign or someone else - if so who? thanks again

This implies that for 110 USD I can have a SSL certificate for an indefinite period of time. Is this correct? or is there a recurring annual cost?

Okay - I've opened the Helpdesk ticket and it has been closed. The redirect for the site is working properly however I can't seem to send email to the parked domain and receive it at the hosted domain. Having said that, I'm not generating any errors so the message is going somewhere. Does this process normally take some time to 'fix' itself? Am I just being impatient? Please advise.

I guess it's true what they say.... TCH Rocks

I have the same issue. I own 2 domains 'domain1.com' and 'domain2.com'. I've purchased a hosting package with TCH under 'domain1.com' and set up forwarding with my registrar for 'domain2.com'. So far the forwarding is working like a champ. Now what I'd like to do is setup a situation where someone can email me at 'user@domain2.com' and have that directed to 'user@domain1.com'. I can currently create MX Records for domain2.com with my registrar but I'm not sure how to make it work. As a test a created an MX record: 'mail.domain1.com' for domain2 but when I send mail it bounces back as access denied. Is there an option on CPANEL to enable access to the mailserver for domain2.com? Also I noticed there's an option to manage parked domains (apparently, I need to manually purchase said option) - how do I go about that and how much does it cost? Is it cheaper to upgrade the hosting plan? What does 'managing' really mean - what features do you get? thanks