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ria

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  1. I filed a ticket, they found no problem on TCH's end... appears to be CuteFTP... I had really liked having a reliable FTP prog after so many years of experimenting with buggy ones, I guess that's out. Trying FileZilla for now, seems to be working. Thanks to everyone anyway. Sorry to bother
  2. I also notice that when I attempt to access my site by the http://**IP**/~**USERNAME** format, sometimes it gives me a "not found" error and the address bar shows the wrong server (108). Perhaps it's that the IP address rotates between the two or something? Seven years of managing websites and I'm still so clueless. I'm sorry
  3. I went ahead and signed up (and thank you for your kind welcome to the forum). Rather than having things be a mess while my DNS transfers, I decided to get the most-used portions of my site up here on TCH before switching my DNS from my old host (so my old stuff would at least still be available until I was finished). Everything's going great so far, except I'm having some problems with losing FTP connection fairly easily -- ie when I'm uploading more than maybe 10 files, I'll get timeout errors that look like this: for some of my files, which then will not transfer. Other files continue to transfer just fine. After all the other files transfer successfully, my ftp program appears to try to resume transfer (I assume, may be wrong...), at which point I get this: I've done 1-4. The rest either I cannot do, or don't apply to me. It's sort of annoying to have to go back and pick out the files that got an error and re-upload those, since they're interspersed throughout the queue. I had a lot of photos to upload, so it took more time than I planned on. I'm not sure if this is just because I'm using the temporary FTP connection (by IP address of the server I'm on rather than by my domain) or if it's a regular issue? Is it on my end? I didn't have this problem at all while uploading/downloading a large amount of files to/from my old server (even today). I'm using CuteFTP 6.0, if that's at all relevant, I don't have any sort of firewall running, I don't go through a proxy. Or is it user error? Thanks.
  4. Getting ready to switch hosts, but I always try to be very careful about this sort of thing. May I ask exactly what is transferred if I ask for my site (which does have cPanel currently) to be transferred to TCH? My main concern is my MySQL database, which houses the main content of my site. Will I have to back that up and restore it myself, or does the cPanel transfer take care of that too? stupid little thing, but -- When it comes to file transfers, will the file permissions (chmod) be kept, or will those need to be set again? It's not a problem if either answer is "no," but I'm curious, and I like to be informed before I make a switch Thanks so much. Amanda
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