I would like to add to this thread -- as I'm in the midst of dealing with a ticket to the helpdesk on an issue similar to this.
It was unsettling to find that not only had forwarders I'd had set up for at least a year "disappeared" and were replaced with 13 forwarders of addressess that I would suspect to be spam; but I could not personally delete the strange forwarders, either.
I'm still waiting for response from the helpdesk, as the first go-round, I was told they (the helpdesk) had deleted some responders that were caused by a cPanel glitch for me.
My second query to them is: "What about the other seven you left there, that I know nothing about, and what happened to the forwarders I had set up?"
If you (folks of the forum boards) have heard any further word on this type of issue, I'd appreciate input. Now I'm concerned not only about my e-mail, but about what could possibly be happening that my stuff disappeared and stuff that I cannot delete is still there.
Edit:
The third and final response I received was:
I now need a reality check as well -- I'm a realtively naive user, so, please cue me in -- is the quote listed above an adequate answer to sophisticated users? It strikes me as being less than forthcoming. So, if I'm expecting too much in reply from TCH Customer Service, please give me your opinions.
Thank you.
Fenn.