I am thinking of switching web hosts.
Here are the main reasons, and I am seriously hoping that Total Choice will be the one to be able to remedy the issues I am currently having with my current host.
The largest most annoying issue at this time is:
I am running zen-cart "shopping cart" on my server, and whenever I need to send a "sendmail" email out to my customers, the email header reads:
NOTE: email addresses changed for security reasons, but, you get the drift.
Delivery-date: Mon, 30 May 2005 00:28:24 -0400
Received: from nobody by myhostsname with local (Exim 4.50)
for firstname.lastname@example.org; Mon, 30 May 2005 00:28:24 -0400
Subject: [CREATE ACCOUNT]
Now, as you can see, the shopping cart (and I know that oscommerce does this too) sends out emails to customers with that "nobody" email address, and somehow they are not reaching my customers and I am terribly afraid that this is an issue with my current host.
I must mention that it takes FOREVER to get an answer from this current host, if they even email me back at all ( You can see my frustration ).
So, I need to know:
1/ does total choice absolutely support either zen-cart shopping carts or oscommerce carts (especially for the emailling out of welcome messages, etc.)
2/what type of tech support can I expect.
This sendmail issue has been my bane since setting up my cart 4 weeks ago.
One more question: When transfering data (specifically MySQLdatabases) is there anything special i should know? Re: do I still need to remember all my usernames/passwords? Or are they already in the database backups i've downloaded to save before changing hosts? I would hate to have to rebuild everything if I've not done a proper backup of my current site.