David1776

Thank you Bruce and Rob for your last suggestions. I did try an evaluation version of WinZip and was able to view the log file by double clicking on the file name which then gave me an option to launch WinZip. By right clicking on the file name (within WinZip) on either "view with Notepad.exe" or right clicking "view with internal viewer" (which looked better) I was able to see it. The log file is definately cool and now that I see it it is worth buying WinZip to have the feature. Thanks again for your help! --David

Thank you for the suggestion Bruce, but I seem to be having problems. My PKZIP does have an option to convert a .tar, but somehow it isn't able to convert my log file. I tried your suggestion to select "ftp manager" from the main cpanel menu. Then I selected "FTP Accounts." At the bottom of "FTP Accounts" I saw "You can download your raw access logs at the following URLs using the login deeperd_logs and your account password:" There were three ftp links to choose from. Two saved some type of ms-dos application which only gave me a black area on my screen. The other was a link that didn't work. Obviously I'm doing something wrong because I didn't have to enter a password or login anywhere. I'm not sure I need to spend $29 for WinZip when PKZIP typically works for me. I am also unsure of whether the raw log will easily display such information as who saw what specific pages. I noted in the CPanel documentation for the raw access logs "These logs are only really useful if you have a preferred reporting tool that you prefer to use, rather than the variety of reporting tools presented in this section," so I wonder if I will need some other utility to make the raw access log useful. --David

Thank you Bruce and Jim for the extra help. I'm confused, though. When I click on "raw access logs" it tries to save a .tar type of file-- not a .gz type of file. Am I missing something?

Thank you David. I feel better now. It does seem a bit confusing that nonauthenticated users were listed under the heading of authenticated (presumably through password) users. Anyway, I tried your excellent suggestion to view the raw access logs but I was unable to view the *.tar format. I tried to open it in Wordpad but no luck. My PKZIP tried to open it, but unless I did something wrong, was unable.

According to the Authenticated users section in Awstats, in addition to the authenticated users who are viewing a password protected secton of my webpage, there is an entry "other logins(and/or anynomous users)" which seems to indicate that nonauthenticated users are viewing my passworded page. Am I interpreting this right and is there a likely explanation of how this is happening? Incidentally, while the "other logins" lists number of pages viewed, hits, and bandwidth information, it doesn't include "Last visit" like the information provided for the "authenticated users." Thank you for any help you can provide. --David

Don, P.S. to my last post. I should have also mentioned that it was the article you were kind enough to find that made me realize that it was the absolute address I needed to ask for. --David

Dear Don, Thank you for digging up that article to help me. I realize I wasn't clear in part 2 of my question. I need the absolute address of the *.smil file to put in my *.ram file. I've tried various things but I didn't get anything to work, so I guess I'm not clear on what the exact absolute address is. I've also tried http://www.domain name/subfolder name/filename.smil, http://domain name/subfolder name/filename.smil, http://www.domain name/home/username/public_html/subfolder name/filename.smil etc. Thanks again. --David

I am trying to link to video files on an rtsp (real time streaming protocol) server. Except for index.htm, which is in public_html, all my files (except those streaming on the other server) are in a subfolder passworded through the cpanel 'password protected directories.' 1) I can link to a *.ram file ( I am using Real Networks based protocols) directly from an *.htm file. The *.ram file is also in the subfolder. The ram file contains a link to the streaming media on the rtsp server. The user first needs (as expected)to give a password to view files in the password protected directory. The user can navigate links to other *.htm files with no problem. When the user links to the steaming media file, however, my personal TCH username and password must be entered in order for the streaming file to play. I would be greatful for help in understanding this problem and how to circumvent it. 2) I actually need my *.ram files not to link to the streaming files directly but to SMIL files also in the passworded subfolder. *.ram and *.smil are text files created in Wordpad. It is the SMIL files that have the actual links to the streaming server. I'm having trouble figuring out what address to give in my *ram file to link to the corresponding SMIL file. I've tried: filename.smil, subfoldername/filename.smil, domainname/subfoldername/filename.smil, etc. Thanks again for your help. I'm delighted to have chosen TCH.

Dear Bruce, It works! Thank you again. For others I should also mention that I needed to modify the links from pages in the subfolder to go down a level from the base folder (which is public_html). For instance: <A HREF="/subfolder name/filename.htm"> --David

Thank you Bruce. I was just called out and now I have to run out the door, so I'll have to contain my suspense to see if I can make that work!

Please forgive a stupid question. Do you mean you want a link to my web site?

Thank you Bruce. I'm not sure what you mean to change the links to point to the themes folder though. For instance, the index.htm file in the _public folder has the correct theme. How do I find out how it is linked to the proper themes folder?

I found the earlier disscussion on password protection of a website extremely useful. I'm not sure if this is the proper etiquette to address a topic from several months back The original topic was Aug. 6. The link is: http://www.totalchoicehosting.com/forums/i...showtopic=12046 I moved three test htm files from the public folder to a subfolder (using cpanel file manager). In the public folder I created a link to the index.htm file in the subfolder. Then I used the Password protect directories in cpanel to password the subfolder. Thank you to Don and Bruce for those suggestions. This worked except the files lost their Frontpage 2002 themes in the subfolder. Are there other files or folders I need to add to the subfolder? Thanks for any suggestions!