Uniquark

Thanks Thomas. This is another example of why the collected information would be helpful to but the user and the staff. If it were all in one place, easy to find, and complete, I would not have to ask and the staff, both volunteer and paid, would not have to keep answering questions about it.

I disagree about the marketing question, but that is neither here nor there. However, apparently, I can't depend on the hosting page because it does not list Ruby on Rails, or any other form of Ruby for that matter. According to the big announcement last month or the month before, that rollout should have already been completed. That is exactly my point. The main web page does not get updated often enough and it certainly is not going to list things that TCH is considering supporting. As a new user, if I could find a list of _why_ a particular application is not supported, I might decide to change my requirements. In any case, a company that offers that level of transparency would certainly get big marks in my book.

Yes, of course, that makes sense. In a drastic situation, one takes drastic steps. However, if a banned script were found outside of an emergency, such as during a routine backup or while doing something else on the server or even during a routine scan for the banned scripts (that would make sense if they are so dangerous), the first offender could be alerted to the fact that the scripts have been disabled or removed. I would rather see them work smarter rather than harder. By not posting this information, they leave the user to search through thousands of forum messages to find the information. They also spend time responding to the same questions over and over again because the information is not in the FAQ. That is the point of the FAQ, to provide a central repository of information that is commonly sought. From the hits on my search, there are many people asking if this that or the other application will be supported in the near future.

Thanks for the links. I had not seen the banned scripts notice. Don't you think complete account suspension is a little harsh for the fist offense? It seems that you could disable the script the first time and give the user a warning. If I had not stumbled on this post, I don't think I could have guessed that CPanelMail or BlogSolution (whatever they are) were in any way dangerous. I might innocently install them just to see how they work. I had found the hosting plans page, but it does not give me all the information I'm looking for. Specifically, it lists the current version of PHP, but it does not tell me why TCH refuses to upgrade to the current version. I had to search the forums for half an hour to find that information. Also, it says nothing about any plans to support PHP5 in the future. Is TCH morally opposed to PHP5 and will never upgrade? Is TCH thinking about perhaps upgrading some day with no plans for when? Is it already planned for a particular quarter? I'd like to have this information, for every application TCH supports and also for the common ones that TCH doesn't support, all collected together on one page or perhaps in a new forum with one thread for each application, ideally without any user comments or complaints.

In trying to learn if PHP5 will be supported on TCH, I found this post. What I did not find was a comprehensive list of what is and is not supported on TCH servers and the reasoning behind those choices. It seems to me that such a list would be really useful to both prospective and seasoned users. Am I missing something? Have I looked in the wrong place? Where can I find a complete list of all the software available on the standard TCH shared hosting plans along with the version number, the rationale for using that version (not upgrading to the latest version or not keeping an older version), and projections of when the version might be changed? It would also be nice to have a list of the more common products that are _not_ supported by TCH (Cold Fusion, PHP5, etc.) along with rationale and possible future plans.