anurafu

Howdy Hope this is the correct location ... I tried working an issue through the support chat. Totally unsatisfied with the result. How can the issue be escalated? Many, many thanks!

Many thanks for your attention. I'll open a ticket on the issue. All the bests, David

Hi all, Sorry to see the news about tch-Don. Seemed like a great guy from his contributions.... Peace, Don Am connecting to my server for the first time in a couple months. Noticed the problem when Dreamweaver failed to "put" a page. OK, let's try FileZilla on XP, SP3 >Error: Disconnected from server: ECONNABORTED - Connection aborted Error: Failed to retrieve directory listing Upgrade to the latest FileZilla, 3.1.2. Same results. OK, let's try the XP SP3 command line: >Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\David>ftp ftp.<name>.com Connected to ftp.<name>.com. 220---------- Welcome to Pure-FTPd [TLS] ---------- 220-You are user number 1 of 50 allowed. 220-Local time is now 01:34. Server port: 21. 220-This is a private system - No anonymous login 220 You will be disconnected after 15 minutes of inactivity. User (ftp.<name>.com:(none)): <user> 331 User <user> OK. Password required Password: 230-User <user> has group access to: <group> 230 OK. Current restricted directory is / ftp> dir Connection closed by remote host. ftp> Please note ... I've modified with <user> and <name> and <group> OK, let's look at results of the Linux (Ubuntu Hardy 8.04) command line: >drub@ldrub:/etc/apt$ ftp ftp.<name>.com Connected to ftp.<name>.com. 220---------- Welcome to Pure-FTPd [TLS] ---------- 220-You are user number 1 of 50 allowed. 220-Local time is now 01:21. Server port: 21. 220-This is a private system - No anonymous login 220 You will be disconnected after 15 minutes of inactivity. Name (ftp.<name>.com:drub): <user> 331 User <user> OK. Password required Password: 230-User <user> has group access to: <group> 230 OK. Current restricted directory is / Remote system type is UNIX. Using binary mode to transfer files. ftp> dir 421 Service not available, remote server has closed connection ftp> ls Not connected. ftp> Please note ... I've modified with <user> and <name> and <group> Looked at the ftp instructions within Cpanel. Have tried both <user> and <user>@<name>.com with the same results What the heck am I missing? Something seems to have changed. Many thanks!