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This is a pre-sales question to the extent I'm considering upgrading one of our existing TCH accounts to get more bandwidth. I'm a satisfied customer going onto a year now, but I'm surprised that TCH's higher plans provide less bandwidth per dollar than the lower plans. For example: Silver: 20GB for $5 = $0.25/GB Delux: 35GB for $8.95 = $0.256/GB Gold: 45GB for $14.95 = $0.332/GB Expert: 50GB for $17.95 = $0.359/GB What's the rationale? What am I missing?

Is there a way via cPanel or otherwise to split a file on my site? Specifically, I have an email inbox file that's grown to 250 mb because I neglected to check it for a while and it grew and grew and now I can't read it via eudora (says out of memory). I'm thinking if I can split it into a few files, I can read each separately and delete it when done. Thanks in advance.

Thanks. Will go with it. A little of a management overhead but easy to implement.

Thanks for the reply. Looks like upload_lite is tested for files up to 36 MB and we'll need to handle larger (video) files. Would this workaround work? I set the permissions to only "write" for the drop folder, and once in a while, I change them back to "read" so I can see what's there and move them out?

I want to let people upload contributions via ftp, without being able to see the other contributions? Is that possible? I tried creating a user ftp account and then setting the permissions to that folder to only "write". That hid the contents from the user, but it also hides it from me, the owner/administrator. Is there a way to do this? TIA

Hello TCH-Rob, We're off to a great start. I signed up for the first site and your support was able to move it's blog, gallery, and mailing list in short order. I tried registering for a second account to move the second site, but your order system is detecting an existing account and not letting me a different one for the 2nd site. Are you saying I should submit the order under the same account and then ask (either in the comment or in a subsequent ticket) to have a new account created? Thanks.

OK, I submitted an order for one web site. If all goes well, I'll move the other five. BTW, is each web site order its own account even if I'm entereing pretty much the same owner info (name, address, phone, credit card)? I would prefer that they be separate accounts. Thanks

Hello Thanks for the quick reply. You said that a cPanel to cPanel port might be possible. Does that mean that such a port would transfer the settings of cPanel configured applications such as Mailman (i.e. it would transfer the Mailman lists with their subscriber addresses, settings, and messages)? If not would your staff be able to help in doing that separately? Also assuming I download the applications that you don't have via cPanel (such as Coppermine Gallery and WordPress), would your support staff be able to help in transferring whatever database tables and data are associated with each? I would rather you did that (and I pay for it if need be) than my having to learn how to do it. Thanks again.

Hello, I'm are looking for a hosting service to move 6 domains that we've been hosting on bloghosts.com. TCH looks promising if it's possible to move our sites to it and maintain their functionality/data. Here are my questions: 1. Do you have cPanel and Fantastico for installing/managing applications? 2. Do you have or provide the following applications via Fantastico (they are applications we currently use): Coppermine (photo gallery) Invision (discussion board) Gallery (photo gallery) Mailman (mailing list) WordPress (blog) 3. Is there a way to move our data (i.e. our blogs, discussion boards, and photo gallery) without recreating everything from scratch? Would you be able to help us in moving these and what do we need to do on our end before bloghosts shuts down? 4. For two of our sites, we have subdomains that we host ourselves at fixed IP addresses. Bloghosts was able to do this for us, e.g. www.domain.com was hosted on their server and they pointed the dns for abc.domain.com to a fixed IP we provided them. Would you be able to provide the same for us. Thanks in advance for your time and reply.