Greetings -
I want to switch to tch (based on strong recommendations from friends, citing great tech support).
My first question is - my email address (which is my domain name), is bouncing back emails send TO me from a few, select people only. Its really strange, and really making me mad. The tech support for my current hosting company seems to be ignoring my emails (or maybe in some terrible irony they are getting bounced back to them). So, do you think this is a problem with their servers or something, and switching to a new company will fix it?
(I have already checked any type of spam/junk filter/ blocked list, etc...)
Second question: my email address is very important to me, so if I transfer my domain over, I can re-setup that same email address, correct? And if I do that, how long (approx.) will my email be down? The length of the transfer process?
(I realize I don't need to transfer the domain, but I would just assume do it since I don't really want to deal with that company any more).
Third question: Is there a step-by-step guide for transfering to you guys? I can't seem to find much info about it (including pricing) on your site.
Thanks a bunch -
j.
