weasel

Then why is it listed as a choice??? --John

I want to do something very basic--leave a file where it can be retrieved by FTP by anyone. Here is what I did: 1) Went into Cpanel and made sure Allow Anonymous FTP was checked 2) Put my file in the public_FTP folder 3) Using Cute FTP, created a site with address ftp.bigweasel.com (my site) 4) When I tried to use Cute FTP, I get a message that anonymous login is not allowed This happens whether I use anonymous and my email as password or leave them blank What am I missing? --John

Another TCH customer referred me to your site when I was thinking about starting my own web site. I was very pleased with what I saw. The price and service are stellar so far! --John

Thanks! Got it working. Apparently the directions for Cute FTP weren't correct (or I was too tired and didn't actually read them). Once I set the FTP site to use FTP, not HTML, it worked fine. --John

I just started with TCH, pretty new at this. Can go to cpanel without problems. When I try to upload with Cute FTP Pro, nothing happens, then says "Control Connection Closed". I noticed in the instructions that I should set the default directory to public_html, but that directory doesn't exist on my site. Do I have to create it? Also, I have Zone Alarm Pro. Putting the site in the "trusted" zone made no difference. I have a Linksys router firewall, but FTP to other places is unaffected. Not sure where to look next. Any suggestions? --John