miner2049er

My email address is in my Forum Profile - because when I signed up with the Forum I was sent an email which I had to click on to activate my Forum membership. So you should have my email address on file, and have access to it.

Email is a more efficient form of communication (= time and $$$ saved) for asking quick questions directed to the right department, and for getting responses. What if I'm on the road, and only have email access, such as with a Blackberry? So my question still is: how long does it take for TCH to respond to emails? Simon.

In this post all times are Pacific Standard. I am looking at various companies to host my website, and on the following Total Choice Hosting webpage: http://totalchoicehosting.com/contact-web-host.html I found a list of email addresses with the caption above them: "Feel free to e-mail one of our web hosting departments!" So on Monday July 12 at 3:55 PM I sent an email to: support@totalchoicehosting.com with some pre-sales questions. By Wednesday July 14 1:45 PM I had not heard back, so I sent an email to: presales@totalchoicehosting.com It is now Friday July 16 11:30 AM and I have yet to receive any replies. Many other web hosts got back to me very quickly after I sent them an email, sometimes within hours, but usually by the next day. Incidentally, I like to contact companies by email, rather than by web-form entry, so I can keep a record of emails sent. What is the usual time to get an email response from Total Choice Hosting? Simon.