Hello, this is my first post at TCH. I'm not sure if this is the right forum, so if it's not, please move it to the appropriate one.
Well, I am completely at a loss now. I might have done something wrong by mistake, but now I can not get my help tickets answered at Client Central nor can I get any words (responses) from a tech at Live Support even when I get connected to someone there--s/he just keeps silent or leaves the session.
How, and where, can I prove myself to be an ordinary user without any malicious intentions? I am asking here because Client Central does not seem to be working for me and I am afraid to be ignored again by submitting a ticket or by contacting a tech live.
I would appreciate any advise or suggestion for a solution here. Thank you.