tmccartney66

I'm a former customer thinking about returning to run a small site. I've read elsewhere on the forums that TCH may be ditching Mailman, and I'll need at least a handful of small discussion lists (20 members or less). Is that true? If TCH still supports mailman, how many lists are included in the lowest-priced plan? Thanks, Tracey

I've enjoyed being a customer of TCH - support is great and the family atmosphere gives me the warm fuzzies. Nevertheless, I find myself moving yet another site to another host because of TCH's draconian limitations on e-mail. First of all, let me be clear that there are few people more opposed to spam than I am. But I disagree with TCH's approach to it. I run amysedaris.com, a semi-official fan site for actress/comedian Amy Sedaris. It's a completely non-commercial site except for the Amazon affiliate relationship we have that raises just enough commissions to pay for the site's hosting. Fans ask to be notified by e-mail whenever the news portion of the site is updated. The mailing list currently has 245 addresses, and the blog software I use shoots a notification to all those people whenever there's a new blog entry. Let me repeat - the only people on the list are the people who asked to be, using a form on the site. Yesterday TCH suspended my relaying privileges because it had determined I was sending commercial e-mail without complying with the Can Spam act. TCH never asked whether I was sending spam; it simply determined that I was doing so based on the volume. I already moved another site I run because I was unable to use it for perfectly legitimate civil rights discussion mailing lists, and I found a host that takes a common-sense approach to bulk e-mailing, i.e. determining whether it's spam before limiting your ability to send e-mails. So I'll take amysedaris.com to a new host as well. I still have some sites here, but they are low-traffic sites that use almost no e-mail. I will continue to recommend TCH to people for whom e-mail is not mission-critical, but I won't recommend it for sites that need to use bulk e-mail for legitimate purposes, as I do. Tracey

In the last few days, I've been having some problems with the mailman lists I run on TCH. One has 190 members, and delivery of list e-mails has been extremely sporadic for the last few days. According to the techs looking into this, the problem may be the mail server limit of *** mails per hour, which would, of course, preclude more than one message being sent through this 190-member list in an hour. But if the limit is the problem, why has it just now become a problem? (I'm not convinced it's the problem - it's just really hard to tell right now.) THis is not a terribly high-traffic list, but on its busiest day we might see up to 50 messages during the workday. (This doesn't happen often, certainly.) This listserv has existed for 10 years in one form or another, so it needs to continue. Any ideas for workarounds? We're willing to upgrade to a reseller account if that would make this problem go away. Thanks! (mostly) Tracey

Will do. I didn't want to bother the Help Desk if I was totally off-base about RDNS even being necessary or desirable. Thanks, Tracey

As spelled out in my post here, I'm having trouble getting to Server 90 from work. A check with DNS Stuff shows that the IP address for Server 90 lacks a reverse DNS record. I am wondering whether this might be why my ISP has access to it blocked, or am I barking up the wrong tree? I know a lot of ISPs block mail from mail servers that don't resolve, so I thought the same thing might be going on here. My ISP is looking into it but so far hasn't found that IP address firewalled, so I'm wondering if another rule might be causing problems. Thanks, Tracey

Just what I needed, Don - thanks! Tracey

I've installed Advanced Guestbook and have it running at http://www.amysedaris.com/guestbook . I don't like the little "Thank you for stopping by my site. Here you can leave your mark" thing at the top of the page, but I've searched through all the templates and php and can't find it to get rid of it. Does anyone know where it is? Also, when I get into the template editing form, a little red message tells me to "Give write permissions to the webserver on the template files!" So when chmodding those files, is the "webserver" the owner, group or public? In other words, what should my permissions be? Thanks, Tracey P.S. By the way, e-mail notification of replies doesn't seem to work. Any ideas?

Thanks! Tracey

Does anyone have any info about how permissions should be set on the various folders for Advanced Guestbook? It looks like a nice GB program, but documentation for it appears to be nonexistent. Thanks! Tracey

Ahh - thanks. Scoop is a nice, but complicated, community system used on dailykos - I'd love to run that, but I really don't think it's possible on shared hosting. Most Scoop sites are run on a dedicated server in the webmaster's house. I'm too old to enjoy doing that again.

I like phpBB (built into TCH accounts), but the one thing I don't like about it is that I can't seem to disable automatic pruning. Do you have a favorite (preferably free) message board program? What do you like about it? How hard is it for a non-geek (well, mild geek) to install? Thanks! Tracey Sites on TCH: http://www.amysedaris.com http://www.specialplaceinhell.org http://www.tennfairhousing.org http://www.fairhousingforkerry.org

To give TCH its due -- My clients SWEAR they didn't get the welcome mail, but TCH was Johnny on the Spot resending it. I don't know what happened with the domain registration, but I got them set up with Godaddy, and it's all good. They are very happy with their new web space and their spiffy new "under construction" page. Tracey

I have a directory in my site that I want password protected. I have also set up a subdomain/redirect TO that directory. The weird thing is that users have to type in the username and password TWICE to get the home page of that protected directory to come up. Any idea what the deal is? It's almost like the server is making folks authenticate in order to redirect them and again to open the page. Suggestions welcome...

I have a helpdesk ticket open - I hope to hear something soon. And your post is the first time I've ever seen that domain registration site. I'll probably just register their domain myself with Godaddy.

On Sept. 20, I assisted a fellow fair housing organization to set up a web site with TCH. I just found out from the organization today that the account is probably not set up, and the domain name definitely did not get registered as we requested. I have a couple of other sites with TCH already, and I never had this problem, but I also don't recall my previous purchases going through 2checkout.com. I wonder if there are some coordination problems between 2CO and TCH. It's disappointing, and I'm not sure I'll be able to convince this non-profit to give TCH another chance. Tracey

Guys: I don't know much about SQL, so forgive me if this is too elementary, but where can I find a good wizard to help me build a page that will simply display the results of a table in a MySQL database? I know I can view the table with MS Access on my own computer (I'm already doing that), but I'd like a page so that others involved in a project I'm working on can help me monitor conference registrations that are being entered into the DB. FrontPage has a nifty wizard, but ASP is not compatible with MySQL. Thanks, Tracey

Hey, all -- I ported my site, http://www.amysedaris.com, over to TCH a few months ago. IIRC, I re-created my existing PhpBB board in Cpanel over here and then restored the backup from my other host. I think. Anyway, I'd like to upgrade my current PhpBB install, which is 2.0.2, using Cpanel. However, where it says "Upgrade an existing installation," my existing install is not in the pull-down list. Any ideas? Will I have to do this upgrade manually? Thanks! Tracey P.S. Any idea why email notification of replies doesn't seem to work for me?

Folks: Since this is not Windows-based hosting, is there no way to set up a form that feeds results into an ODBC database (in this case, MS Access)? I'm choosing Access because this is a pretty simple procedure using FrontPage, and I have NO clue how to use MYSql databases, nor could I make much use of the data once I have it. I suspect the problem is that with Unix hosting it appears impossible to establish ODBC system data sources, but I could be wrong about that. (There may be a Unix-based analog I don't know about.) Any pointers in the right direction are greatly appreciated. As you can tell, my background is in Windows web servers. Tracey

Definitely - I was trying to use one of the existing users, but once I just created a new one, everything was cool. Thanks!

I'm trying to install a chat program called ZZ:FlashChat. It requires me to create a database and then, in a configuration file, to specify the server name, DB name, username and password. I'm able to do everything but the password, because I haven't, to my knowledge, assigned a password to the new database. How do I do this? Thanks!

Hi: We're in the process of moving our web site, www.fairhousing.com, to CrystalTech hosting. It's a fairly large site running on Cold Fusion, so we need a Windows-based host to support it. It's now hosted in-house. CrystalTech is a good host, but its e-mail services are nothing to write home about, specifically the SmarterMail mailing list functions. I would MUCH rather use TCH and Mailman, which is available to TCH customers through cpanel. (I use TCH for a couple of non-work-related web sites and like it a lot.) Rock Sign I'm wondering whether some creative DNS setup would allow this to happen. I don't think routing mail and http requests to the right places would be a problem if DNS is set up correctly, but I think web-based configuration of e-mail and mailing lists through cpanel would be a problem if www is pointing to CrystalTech. (In fact, I had an account at TCH for fairhousing.com briefly and couldn't really figure out how to make it work.) Any ideas?

Surely it's not as simple as that, is it? Isn't there a PHP script or app I'd need, or a database? As you can see, I know NOTHING about PHP.

I think the include file can be pretty much whatever you want to call it, as long as it contains HTML code. Your work probably calls it .inc so that it's obvious it's an include. Anyhoo, I got it working - I had to break down and rename all the files .shtml, but now it's fine. Thanks!

I'm trying to get an oft-changing navigation bar to appear in my web pages dynamically. The file to be included is called links.htm and resides in the top-level public_html directory. It's a full-blown html file with headers, body tags, everything. The command I'm using to include it is <!--#include virtual="links.htm" -->. I'm testing it in http://www.fairhousingforkerry.org/template.htm, which is in the same directory as links.htm. I added "Options +Includes" to the .htaccess file on my account as well as to a file called .htaccess.1086880578. So it's not working. Can anyone tell me what I'm missing? Thanks, Tracey

I need to move my site (www.amysedaris.com) from its old host to TCH, and I thought maybe I could just use the CPanel interface from the old host to download a backup and then restore the backup through CPanel on TCH. Unfortunately, I just ended up with the tar.gz backup file sitting on my TCH space but not getting restored. Is there a trick to this, or should I just do this the old-fashioned way, by FTP'ing everything down to my hard drive and then back up to my new TCH space? Thanks!