speakermike

IP address. My site is part of my business -- so I won't transfer the site over until the site is up under the IP address.

I use FrontPage 2002. When I go to publish to my ftp site from FrontPage (my DNS will not be directed to this site until the site is fully up), FrontPage is eraseing all of the following folders (this is from my log files): Monday, February 03, 2003 23:53:40 PM Deleted folder "tmp/webalizerftp". Monday, February 03, 2003 23:53:40 PM Deleted folder "tmp/awstats". Monday, February 03, 2003 23:53:40 PM Deleted folder "public_html/images". Monday, February 03, 2003 23:53:40 PM Deleted folder "public_html/cgi-bin". Monday, February 03, 2003 23:53:40 PM Deleted folder "public_ftp/incoming". Monday, February 03, 2003 23:53:40 PM Deleted folder "public_ftp". Monday, February 03, 2003 23:53:40 PM Deleted folder "mail". Let me stress that when prompted with "would you like to remove", I said "NO" to each of these -- yet, they were deleted. The above files are the structure to my system. Without them, I have no site in the new location with TotalChoice Hosting. I spent hours on the computer tonight with Patty and she was wonderful. We just can't figure this one out. She is hoping that one of you in this forum can. I look forward to hearing from you.

THE GOOD NEWS!!! I received an e-mail from Patty and EVERYTHING is working out beautifully!!! Thank you, everyone, for your help!! Patty was phenomenal in her customer service!!

Thank you for your help. You provided fantastic assistance. Thank you!! When something goes right, I am the first to compliment (as I will ask when things go wrong). 1. When I try to open the new site in FrontPage, I can not (doesn't even give me the chance to provide a username and password). I get that the account is not accessible. I did try ftp and that did not allow me in with my password and username (I really hate ftp and prefer to work in FrontPage). 2. Thanks for showing me the error of my ways. 3. Yes, I do expect a company to respond to a sales lead by the end of the day (when they received the lead at the start of the day). 4. I was referring to my password and username to access my site (not the help desk). Once again, THANK YOU!! Sorry for not being a little clearer (just a bit frustrated).

I just signed up for this service 2 days ago. Yesterday, I got my intro e-mail. Since then, here is where I need HELP!! 1. Nothing is working on my FrontPage (I have tried everyway to get to my site and nothing) ----I have used FrontPage for years and never run into this much of a wall 2. I can NOT even use the Help Desk (says my log-in and password are not correct (which means I get no technical support available to me). 3. Yesterday (before all these problems), I was all ready to move all of my sites (4 or 5) to a reseller account with TotalChoice Hosting. I sent an e-mail saying that I wanted to "upgrade to reseller" and NO one has replied (I am trying to give them more money). 4. Through all of this headache, one person was helpful -- Nicholas. If he didn't exist, I would be wondering if anyone is there. 5. I know that my password and username are correct because I CAN get to the control panel. Please someone help me!!!

I can not get my FrontPage to load and I have tried everyway mentioned in the Intro E-mail. I have FrontPage 2002. Help, please!!