carpyeditor

Hello, My current hosting company, the evil avahost.net apparently lost all my files during an "upgrade" with their OS. Yeah right. Now, I'm without email and my site is down. I run a small business through my site and email and I need desperately to get back up. Problem is, avahost is ignoring all of my inquiries, and they have no phone support. In fact, when they finally do respond, this is the pigeon English response I get, with no resolution: I am sorry, was problems during upgrade of kernel on your server. --- AvaHost Sales Now, how am I supposed get my business up and running again with that kind of service? The question here is, how can I tranfer the domain to totalchoice? My current site is managed using Cpanel, but there's nothing there right now. I'm sure my webmaster has backups of all my files, so that shouldn't be a problem. But I'm concerned about getting my email up and running ASAP. Can anyone help?