Why does TCH remind me so much of SBC? I sign up for an account, they say 99.9% up time and all this great stuff. I get my user name and password, it doesnt work. I message a tech and setup a help ticket. The tech says that my account got messed up and they will fix it soon and the password that I have will work when they are done. Then another tech tells me that I need to have my password changed and to send them some information that I just sent them!! Then I send them the information and they say that the server that my website is on is down. So far the server has been down for 100% of the time I have had the service (2 days). They refuse to put me on a working server. They charged me a pro rated rate for the days untill next month even though I am not getting to use their service. The only other company I know that acts like this is SBC and they just had a class action law suit filed against them.
Mad!!!
