Two things, I have found my original sign up for the help desk and it does not recognized my user id. I do not see how to request a new ID without purchasing another plan, so I'm confused.
I have set up multiple email accounts on the cpanel. Today I have not been able to download the mail that I can see is there into Outlook Express. This is not true for all accounts. I can send test, some people will get them, others never receive them but I can find the test mail on the webmail account. What is going on?