I have 2 domains hosted with TCH and have been nothing but pleased with the service. The first one I got over a year ago. When I signed up for it, I was allowed to choose a username. When I recently signed up for a second domain, it chose a seemingly random username for me automatically. Reading through the forum, I see that this an official policy.
Not saying it should be changed. I'm just curious why this is. I am worried that I might forget my new username since it seems to be some nonsensical string of characters. What's the benefit of auto-generated usernames over chosen ones? Or at least what happens if I forget my username?