conniew

I just want to thank Nicholas in live support today for helping me out with this problem. He gave me some links to try and it took me to cc internic.net's registrar problems email to get it changed. They still didn't change the dns nameservers but they did change the admin contact and I am transferring that domain to another registrar that I use and have total control over.

I hope I'm in the right area. I have just signed up two domains with tch. With one of them, I was able to go into the registrar page and change my dns to tch. Simple. The second one (the one that I have problems with the hosting provider) I have through a different registrar. I have never received a username/password for this registrar because I bought the domain through the hosting provider. I emailed the registrar and they just send me a copy of an email that they sent to the hosting provider asking for him to change the info. This is the same email I have been getting from them for weeks. My other hosting provider has his company info in the technical and administrative info areas according to whois lookup. So I have been trying to get them to change that information for weeks. So my point is this....what do I do to get the dns changed?

I have been struggling with my website for about a year. I have gone from one hosting provider to another. My issues are these: 1) Support- my current and past hosting providers won't return any emails or help question, if you can even get the links to work. 2) Reliability-my site is never working and my email accounts don't work half the time. 3)Ownership-I am still working on trying to get my technical and administrative contact information to be changed to me...instead of the first hosting provider I had. 4)and finally-willing to help-as I'm sure you can tell....there is no help at this point. So, my question to you is this: What makes you any different than the places I have had for hosting. Specifically the points I mentioned above. I am very skeptical of any hosting providers at this point and I don't want to get into another mess.