lioncorp

When I send my ftp info to customers via email, it's only natural they will click on it and it automatically opens in explorer, where they will get errors. Isn't there an easier way? I get too many customers call me and tell me that there is an error, when I know there has to be a better way. I have seen it once where instead of the error page they got the instructions on how to do it properly. Aren't there any solutions to make it easier for Explorer users. Thanks Rich

This is the first time I am using the forum, so if I do something wrong or inappropriate, please forgive me. I am having at least 5 or 6 messages a day saying that certain messages are undeliverable, but I never sent them. I don't know if it is a virus (because the messages they said I sent kind of looks like a virus message like subject lines that say "that movie"), but I have updated and scanned the last few days with Norton's, and it says there's no viruses. I think like a month or 2 ago you guys sent some type of message saying that there were flaws in the mail program allowing hackers to do things. Could that be a problem? I don't know. I have about 10 addresses on the system, but only one seems to be giving problems. Can someone please shed some light on this? On a side note, I am trying to keep messages on the server for a few days. When I set it up in outlook express, it will work for like 2 hours, and then it downloads all the messages again. After it downloaded the messages 5 seperate times in 6 hours, I turned it off. I would like to keep the messages on the board for a whilefor other employees to view them, but still have a copy of each message on my computer, is there anything you could suggest to correct the situation? Thanks Rich