I'm sure I'll be adding more questions to this, but I'm gonna throw these out here to start . For reference, all questions within here pertain to dedicated server policies, not shared.
1.) I'm 99% sure that your dedicated servers can be used as a reseller account, can you verify this?
2.) I completely agree with your AUP and zero tolerance policy on spam. One of my concerns however is that if I was to have a customer that was spamming on a small scale, or sharing copyrighted material etc. that my account would be immediately terminated and I would be charged $500 per your terms and conditions on the site. While I would certainly make a best effort to prevent any of that activity, things do slip through. Would I be given a chance to rectify the situation before I was termed, or would it be an instant ender regardless?
3.) SSH is not available on your shared servers. I'm sure I know the answer to this already, but is there any chance it's available on dedicated servers?
4.) If SSH is not available on your dedicated servers, I noticed that your unmanaged servers do not offer software installation assistance. Some applications of course require shell access to install. How would I go about installing these without a managed server or SSH access?
5.) I know reseller accounts come with 2 dedicated IP's for private name servers, would I be able to obtain these for a dedicated server used as a reseller account? I would be willing to pay, but I haven't been able to find a price for it on your site.
6.) Is SFTP available?
That's all for now. I've had numerous sites hosted on TCH over the years, and any website I build for family or friends gets put on the starter package until they need more. I wouldn't go anywhere else for a dedicated server