SheridanBZI

...Thanks Andy, Basically I'm pretty impressed by TCH and what they are accomplishing and appreciate the great pricing though the support system especially for TCH Newbees is VERY frustrating. Some of my questions were never answered at all or were answered in a very irritable way with no attention to the original question and taking 10 hrs. to answer, having said that Mitch has been great, patient and knowedgable. Also my request for 2 Name Servers was done immediately, that was awesome! I suspect that some of you guys are putting in serious hours and are probably tired and a little frustrated with new clients like myself, Mr. Kish for instance. Sorry to be so annoying, the TCH system was a huge jump for me from my previous Linux server interface and I felt pretty in the dark and a little afraid I was going to cause serious problems for my domains and possibly TCH. One of the things I did was to add the 2 new Name Servers to my current 2 Name Servers for each domain in the hopes that by the time DNS was fully updated around the world I could just pull the old Name Server names from each Domain and I'd be hot on TCH. I hope my thinking isn't off on this, if it is please let me know, thanks so much, Sheridan

Hello all, I'm new to TCH as of today and I am wondering about something in the setup of my domains. My primary domain that I signed up with, do I have to do any setup of that using Cpanel or is it done by default? I'm wanting to launch at the earliest possible time and am not very familiar with Cpanel yet having been used to Ensim for sometime now. Thanks so much for reply, Sheridan

Hello all, I would really like to talk to someone prior to signing up with TCH and I don't want to sit here and type out all my questions. Surely TCH has a phone number that I can use to ask a few pre sales questions. Please feel free to e-mail me privately if you'd like (sheridan@operamail.com) Thanks so much, Sheridan