Configuring a new WP site before updating DNS

[dawilson]

I'm in the process of trying to move a WordPress site from another host and want to configure everything on the TCH account before updating the DNS to point here. I've created a new account, installed WP and followed the guidance in the attached post to hopefully allow me to access wp-admin and do the work. Unfortunately, attempts to access the URL http://98.38.77.182/~pods/wp-admin are now hanging before the browser tells me the server dropped the connection. Can anyone help me out and let me know what I need to do? The account is brand new with a completely vanilla WP installation so if I need to erase and recreate, that's perfectly fine.

After the basic installation, I set the PHP version to 8.4 for that tree and fixed errors I found in the various error.log files (I had a typo in wp-config.php which I fixed and had to add a "session.gc_divisor=100" to php.ini to get rid of another error).

 

[dawilson]

I see that WP 6.8.3 claims support for PHP versions up to 8.3 so I've updated the site setting to use this rather than 8.4. Exactly the same problem remains.

[TCH-Kris]

Please double-check the IP address you’re using. If the issue remains, submit a help-desk ticket as the account owner for further assistance

[dawilson]

IP address seems correct. I'll raise a ticket - thanks.