Pat Posted March 6, 2007 Posted March 6, 2007 Hi Folks, I am trying to set up a directory that is password protected to be available to members of our organization only. I have uploaded the directory. I have a PDF file in it. I have set the user name and password in cPanel. When I go online and try to access the file in that directory, the box comes up requesting User Name and Password, but then I keep getting an error message. I am unable to get into the directory to view the file. Help would be greatly appreciated. Thanks. Pat Quote
TCH-Thomas Posted March 6, 2007 Posted March 6, 2007 Providing you are talking about the webprotect feature in cpanel and you are sure that the user name and password is 100% correct (remember it is case sensitive), it sounds it might be a server problem, so please submit a ticket to the help desk and they will look in to it. Link on top of page and in my signature. Quote
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