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Posted

Hi,

I recently changed my domain and am now trying to configure a few pop3 mail accounts for it. But when I try to connect to them using Outlook XP I get an error (see attached image).

 

At first I thought it's because my mail.domain.com hadn't propagated yet but then I tried using the ip-number, same problem.

 

I am pretty sure I have all the correct settings:

 

E-mail address: myuser@****

Incoming mail server: xx.xx.xxx.xxx

Outgoing mail server: xx.xx.xxx.xxx

User name: myuser@****

Password: *****

 

My Outgoing server (SMTP) requires authentication - Checked

Incoming server: 110

This server requires a secure connection (SSL) - UNchecked

Outgoing server: 25

This server requires a secure connection (SSL) - UNchecked

 

Is there something else I have to do?

 

Thanks in advance

 

/ Mattis

post-22-1085915166_thumb.jpg

Posted

Mattis, I think you should submit a Help Desk ticket about this. That's the proper way to handle this type of situation. Plus, you'll see your problem solved faster ;)

Posted

Try setting your outgoing server to use port 26. Some ISP's are blocking port 25. Some are also blocking port 26 now as well.

 

You should also set the outgoing email to use authentication to log you into the server using your email address/password just as your incoming email is set up.

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