dawilson

IP address seems correct. I'll raise a ticket - thanks.

I see that WP 6.8.3 claims support for PHP versions up to 8.3 so I've updated the site setting to use this rather than 8.4. Exactly the same problem remains.

I'm in the process of trying to move a WordPress site from another host and want to configure everything on the TCH account before updating the DNS to point here. I've created a new account, installed WP and followed the guidance in the attached post to hopefully allow me to access wp-admin and do the work. Unfortunately, attempts to access the URL http://98.38.77.182/~pods/wp-admin are now hanging before the browser tells me the server dropped the connection. Can anyone help me out and let me know what I need to do? The account is brand new with a completely vanilla WP installation so if I need to erase and recreate, that's perfectly fine. After the basic installation, I set the PHP version to 8.4 for that tree and fixed errors I found in the various error.log files (I had a typo in wp-config.php which I fixed and had to add a "session.gc_divisor=100" to php.ini to get rid of another error).

I should have thought of that pretty obvious option. Thanks! Hopefully I'll be able to get some idea of whether the ported site is working before I switch the DNS and break everything 🙂

I'm porting a WordPress site from another hosting provider and am keen to make sure that it's up and running before updating its DNS settings. I can't for the life of me remember what the URL format is to allow me to access a TCH site in this case, though. Can anyone help me out? I've tried http://<user>:<password>@<server IP>, http://<server IP>/home/<user>, and a bunch of other options with no luck so far.

Aha - MY local IP address! Sorry - I assumed you meant some IP address hosting the offending CPanel site. I'll open a support ticket.

| You can check your public IP address by visiting this link Missing link? The two sites I tried will have different IP addresses, I expect. One site has a static IP and the other is on a shared server. I'm not sure which IP relating to CPanel that you are looking for, though.

I'm unable to log in to CPanel on either my reseller account or one of the underlying customer accounts today. Despite using the usual credentials and not having updated passwords since my last use, I'm getting "The login is invalid" in both cases. The sites themselves seem fine. Is this a known problem or has something changed recently?

Major kudos to you guys for getting things back up and running again so quickly! This is just another example of the great service I've come to expect from TCH over the years I've been a customer. It's probably a bit early to ask this but do you have any idea how this guy gained entry to so many systems? It would be nice to think that whatever back door he used was closed tight so that this kind of thing becomes a great deal less likely in the future.

Thanks - I'll open a help ticket.

One of my clients has a Joomal 1.5 site (currently 1.5.8 but about to upgrade) and he is claiming that he is unable to install plugins and extensions without manually changing directory permissions to 777. I have various Joomla 1.0 and Wordpress 2.7 sites and have never had any problem with permissions. The only difference I can think of is that I installed the scripts via Fantastico and he did it manually. Is anyone aware of anything that may have been missed during a manual install or which is done in the Fantastico install process that could cause these kinds of problems? I have asked him to back up the site then upgrade to 1.5.9 via Fantastico to see if that solves the problem. Is this liable to help? Thanks in advance for any suggestions, Dave Wilson

Thanks Bruce. It sounds like WordPress is a good idea. I had not seen the site you mentioned, but the following one is a lot less pessimistic so I'll start there. Allegedly it offers a script that will perform the necessary database conversions. http://www.jaanuskase.com/en/2006/03/migra...m_pmachine.html Now all I need to do is convince someone in support to unsuspend my domain long enough for me to (a) save a backup and ( hack pMachine to remove whatever hole the spammers used. This is rather tricky when the domain is suspended.

I realise that this is an old thread but I'm in the same situation and would love some advice. I've been blogging with pMachine for about 4 years now and find it very easy to use. Unfortunately, some spammer decided to use my site to relay their messages and the account was suspended. Given that I will have to hack around in a bunch of unsupported PHP to try to close whichever holes they exploited (as yet, I have no idea), I'm considering using this as an opportunity to transition to WordPress 2.7. The question I have, though, is whether or not this will be worth the effort? Is WP inherently less likely to be a target of spammers and, hence, less likely to cause me to have to wade through lots of someone elses PHP? Given that it is a platform with ongoing support, I assume it is less likely to be attacked successfully but this is merely a guess. Another question I have relates to migrating my pMachine content into WordPress. I've found some scripts that allegedly do this and some other advice on the web but would love to hear first hand from anyone who has done this. How straightforward was the migration and are there any TCH-specific gotchas I should be aware of? Thanks in advance for any advice. Dave

Andy, Many thanks - that's exactly what I was hoping for! Regards, Dave

Andy, Thanks for the offer of help. My main domain is webartz.com. I sent you a Yahoo IM message but you don't seem to be online just now. Regards, Dave