voilsb

Thanks a bunch! Now I'm even more inclined to believe it was a reverse-DNS lookup fail. (voils.net resolves to 209.152.177.64, and 209.152.177.64 resolves to server54.totalchoicehosting.com, and the apparent discrepancy flagged it as spam)

I tried to send an e-mail to the admin of audioslaved.com and got a server error saying I was blacklisted. Here's the message I got: >Return-path: <> Envelope-to: brian@voils.net Delivery-date: Fri, 19 Mar 2004 20:40:12 -0500 Received: from mailnull by server54.totalchoicehosting.com with local (Exim 4.24) id 1B4VTA-0008CY-8d for brian@voils.net; Fri, 19 Mar 2004 20:40:12 -0500 X-Failed-Recipients: postmaster@audioslaved.com Auto-Submitted: auto-generated From: Mail Delivery System <Mailer-Daemon@server54.totalchoicehosting.com> To: brian@voils.net Subject: Mail delivery failed: returning message to sender Message-Id: <E1B4VTA-0008CY-8d@server54.totalchoicehosting.com> Date: Fri, 19 Mar 2004 20:40:12 -0500 This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: postmaster@audioslaved.com SMTP error from remote mailer after initial connection: host mail.gawab.com [204.97.230.37]: 558 Your network address is blacklisted, this means that your network range or your server is in our blacklist. If you think you were added by mistake, please send us just an empty email from your blocked email address to blocked@gawab.biz and we will investigate this issue and remove your domain from our blacklist immediately if we found no spam reports associated with your SMTP IP. If you have an email account wit ------ This is a copy of the message, including all the headers. ------ Return-path: <brian@voils.net> Received: from cpanel by server54.totalchoicehosting.com with local (Exim 4.24) id 1B4VTA-0008CT-4j for postmaster@audioslaved.com; Fri, 19 Mar 2004 20:40:12 -0500 Received: from 24.21.144.147 ([24.21.144.147]) by voils.net (IMP) with HTTP for <brian@voils.net@localhost>; Fri, 19 Mar 2004 17:40:12 -0800 Message-ID: <1079746812.405ba0fc111ae@voils.net> Date: Fri, 19 Mar 2004 17:40:12 -0800 From: Brian Voils <brian@voils.net> To: postmaster@audioslaved.com Subject: ftp access to help w/ gallery issue MIME-Version: 1.0 Content-Type: text/plain; charset=ISO-8859-1 Content-Transfer-Encoding: 8bit User-Agent: Internet Messaging Program (IMP) 3.2.2 X-Originating-IP: 24.21.144.147 I went ahead and followed their instructions to send a blank e-mail to blocked@gawab.biz, but I'm not sure if the flag was maybe that the reverse DNS lookup to my IP address resoved to server54 instead of to voils.net, or if TCH is for some reason blacklisted, or etc.

Sweet, you guys are awesome There's a reason you have a reputation for great customer service. And I don't think it's because you take your time getting to things or have a long support queue ...

I've contacted the developers of CPanel regarding this...I'll keep you updated. How are you logging in? If you use http://www.example.com/webmail than you only have to login once. Thanks for the suggestions mod_gzip is a CPanel thing? I figured it was more server-level since it's an apache module. And for the webmail login reference, see this thread: How To Change Users For Webmail? Basically, I'm talking about how you have to do an apache-level authentication, then the webmail program's authentication. IE, you hit domain.com/webmail, and apache says "user/passwd" then you get past that, and webmail asks for the same. w00t! Thanks. Seems the squeaky wheel does get fixed

mod_gzip A useable unzip utility for the file manager. It works great with tarballs, but seems to have trouble with .zip files. I had to install the unzip binary in my home directory and use the php exec() function to unzip them. Webmail that doesn't require logging in twice, and lets other users login. I might install my own webmail app to get around this. Webmail that is user-skinnable so it can match the rest of the site. I might install my own webmail app to get around this. Smarter pricing schemes. 2 Silver plans gives the same amount of disk space as the Gold plan, plus 2GB/mo extra bandwidth, for $4.95 less per month. I was thinking about upgrading to the next level if I need the extra space or bandwidth, but I might just jump on a starter or silver plan instead and crosslink. Don't get me wrong, I'm not complaining about the prices; they're great. But it looks like there wasn't a lot of thought put into the disk/bandwidth/price distribution, since those are the only variables. That's all I can honestly think of right now; I might add more if I can think of it. But aside from the pricing plans (which is really a helpful marketing/sales suggestion) and the mod_gzip, the others are pretty moot.

I did a simple test to see if mod_gzip was enabled and it isn't. Is it possible to add mod_gzip to the modules apache loads? Since most computers can unzip faster than they download, this should increase page responsiveness and lesson their impact on my bandwidth. This was my test, by the way: >In .htaccess: <IfModule mod_gzip.c> DirectoryIndex index.php </IfModule> <IfModule !mod_gzip.c> DirectoryIndex phpinfo.php </IfModule>

I agree. I've only been able to fiddle with my site for about an hour, and that's already kind of frustrated me. Additionally, it would be nice to have webmail software that assumes it's logging into my domain, so that I don't have to login as user@domain.com but can just login as 'user'.