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Can't Get My Custom 404 Error Page To Work


bjs

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There's really nothing special about the page except that it has an extension of .shtml intead of .html or .htm

 

So there should be a file called 404.shtml in your public_html folder.

 

That page would display whenever someone tried to access a page on your site that did not exist.

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I thought it worked without that. Make sure there isnt one already there, if there is, remove it. If not then try something like ErrorDocument 404 /path/to/404.shtml and see if that fixes it.

There is nothing in my htaccess file and my custom 404 works fine.

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Right, the 404.shtml page was created, and if I go to www.mysite.com/404.shtml I can see it, but if I try to go to page that doesn't exist, I get the standard 404 error rather than my custom file.

Can we have a link to your site and maybe we can figure out why it's not displaying for you?

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  • 6 months later...

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