TCH-Andy Posted February 27, 2003 Posted February 27, 2003 Hi, Due to the great support around here, I havn't needed to use the helpdesk for a while, but now I need to get access to the helpdesk. I registered with the TCH helpdesk on 19 Jan - and I have an email confirming this and telling me what my username is. When I try to log onto the helpdesk I get an error "Sorry, login to the client area has failed as you have specified an invalid username ", but I'm using the name that is on the email from TCH confirming registration - am I going mad <_< Andy Quote
TCH-Sales Posted February 27, 2003 Posted February 27, 2003 Hmm, not sure if I know what's wrong but till one of the pros get to you, you might want to check out this thread about the new help desk... New Support Help Desk Hope this helps! Quote
TCH-Andy Posted February 27, 2003 Author Posted February 27, 2003 Thanks, I had a look at that, tried my old SNH username and any others I could think of just in case - but it doesn't seem to like any!!! Andy Quote
Lianna Posted February 27, 2003 Posted February 27, 2003 http://totalchoicehosting.com/support.html Go to the support page and chat with the online support op. They should be able to get you fixed up right away. Lianna Quote
TCH-Andy Posted February 27, 2003 Author Posted February 27, 2003 Many thanks - I chatted to them and it's all sorted. Andy Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.