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Managed Vs Not


mdedens

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What's the difference between your managed and unmanaged dedicated or semi-dedicated servers?

 

Also, it seems to me like a semi-dedicated fully managed server is a step up from a top reseller account. You get less people on the server, and more space and bandwidth. Is that the primary difference?

 

Also, I'm not sure that I'd ever need to install other software, but the cpanel you provide seems to have tons of software included? Does this all come pre-installed on the managed and un-managed servers?

 

I'm assuming unmanaged is for those who want root access to tweak or install stuff on their own?

 

THanks for your help... recently got burned by Dot5Hosting (one of the worst hosts in the world in my humble opinion.) So bare with my skittishness.

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If you guys take care of everything on a Managed Server, why would anyone want to go with an Unmanaged server, which costs more?

 

I'm being serious, I'm a mid-level webmaster, and am trying to make the leap to becoming a reseller and feel pretty clueless about root access server setup.

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unmanaged doesnt cost more:

 

Dedicated

Unmanaged

Intel Celeron 1.73Ghz 169.99

 

Dedicated

Fully Managed

Intel Celeron 1.73Ghz 269.99

 

Dedicated

Unmanaged

Pentium 4 2.0Ghz 189.99

 

Dedicated

Fully Managed

Pentium 4 2.0Ghz 299.99

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wow, i'm an idiot. sorry about that, i got confused in all the comparisons...

 

 

Again though, I just don't understand why someone would want an unmanaged server? Would it be to do more than just web hosting, like gaming servers, or experimenting, or just hosting email or dns or something?

 

 

Also, on a Managed server, does that mean I can't install anything new on there? It seems like it already comes with a lot of great scripts. I'm just trying to forsee any potential problems for hosting sites that will require shopping carts, image galleries, formmailers, forums, etc.

 

Thanks again for all your help, I think it's only a matter of days before I host with TCH! =)

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Again though, I just don't understand why someone would want an unmanaged server? Would it be to do more than just web hosting, like gaming servers, or experimenting, or just hosting email or dns or something?

Primarily exactly those reasons. Running a non-standard configuration, different control panel, or even just wanting to manage the system yourself because you know it well enough (and save a few bucks).

 

 

Also, on a Managed server, does that mean I can't install anything new on there? It seems like it already comes with a lot of great scripts. I'm just trying to forsee any potential problems for hosting sites that will require shopping carts, image galleries, formmailers, forums, etc.

 

You can install anything you want. Just anything you install that's not part of the provided packages won't be managed/supported by TCH (but that's not to say they won't help you out if you have a problem).

 

In general, I would always recommend managed unless you have a really good understanding of what you are doing. There's a lot of security patches alone you need to make sure are continually up to date.

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Thanks, that makes a lot of sense.

 

Would installing stuff be possible for semi-dedicated or reseller accounts too? For example, Image Magic for a gallery script I'd like. I think I've seen before that this software is already installed, but what if it wasn't? How would installing something work, if I don't have root access on a reseller or semi-dedicated account?

 

BTW, i'm thinking for starters the best reseller account will be ok. BUT would it be difficult or cause many problems if I upgraded to the semi-dedicated account in a few months?

 

And do you have any opinions about PLesk vs Cpanel? Does stuff like MySQL, PHP, Perl come with those cpanel/plesk, or are you guys still installing all that stuff on your own first, so that all somebody like me has to do is click a button in cpanel?

 

THANK YOU THANK YOU THANK YOU! you have no idea how good it feels to be in the midst of what I think is a reliable company. I feel my stress level dropping many notches already!! =) as long as you're not like one of those companies that gives great support the first couple months, and then it all but disappears later... I hope you appreciate someone looking to host with you for the LONG RUN!! ;)

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Many of the things you want you may find already installed. As for additional packages in a reseller account, anything you can install without a shell account you should be able to go ahead and install if you want, as long as it doesn't tax the server resources too much. There are some exceptions, like no IRC servers, no daemons (serving processes) of your own, etc... but in general you should be good. Some things that may require shell access to install, you can ask TCH to install. TCH will review it and determine if that's something they'll go ahead and install for you (in many cases they will as long as it's relatively simple, and won't negatively effect other users).

 

Moving from a reseller account to a semi-dedicated account in the future would be no problem. TCH can move all of the files over for you.

 

Plesk and cPanel are both nice control planels. I don't have much experience myself with Plesk to give an accurate comparison, though. TCH currently only supplies cPanel as a control panel for the systems. I find cPanel to be quite capable. MySQL, PHP, Perl, Apache, etc, etc... all come pre-installed. All you have to do is create some pages, add your databases, and run with it. ;) In addition there are numerous 3rd party packages available through cPanel to be installed at the click of a mouse.

 

I'll add since you are looking into Reseller accounts, that when you create accounts for your other domains/customers, all of the space, quotas, packages, and environments are configured automatically, based on package definitions you create. So it's really quite simple.

 

If you have any more questions, please ask. And hopefully we'll be welcoming you to the Family in the very near future! Thumbs Up

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