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Not being notified of tracked topics


pphoa

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On a few forum topics/threads, I've clicked on

"Track this topic

Receive email notification when a reply has been made to this topic and you are not active on the board. "

 

However, I'm not getting the e-mail. This has happened on a few topics, some of which I started. I click the "track this topic" again and it tells me I'm already subscribed. I'm not leaving my browser open or something that I know of to avoid (?) getting the e-mail. I do have it set to automatically log me in to the forums, though.

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Hmm. Are you logging out of the forum before you close your browser window? I'm going to go test this, but I'm thinking that Invision still thinks that you are logged in until idle for a period of time. Just closing your browser window may not be logging you out right away, if at all.

 

Let me test it.

Lianna

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Thanks, you nice people, for picking up the ball on this. If I really am logged in, how am I supposed to see the notification? I have to think that I have really been logged in when someone else responded. Maybe there should be a setting for getting e-mail all the time even if I am supposedly logged in.

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I was logged out when you posted pphoa and I did again receive an email notification that you'd posted. So, I have to believe that IB still sees you as logged in if you only close the browser window and not log out.

 

Hmm. So .... lets look around a little more shall we?

Lianna

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I think I may have the answer here (under my nose the whole time...)

 

From the email that I received notifying me that a post had been made to a topic that I was subscribed to:

lstover,

 

pphoa has just posted a reply to a topic that you have subscribed to titled "Not being notified of tracked topics".

 

The topic can be found here:

http://forums.totalchoicehosting.com/index...t=ST&f=16&t=890

 

There may be more replies to this topic, but only 1 email is sent per board visit for each subscribed topic. This is

to limit the amount of mail that is sent to your inbox.

 

See that last paragraph? *per board visit*

 

Lianna

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No, I think that means per single login incident to the board.

 

For example, if you log in at 8am and log out at 9am, that is one incident, so if 3 people respond before you log back in, then you would receive only the one (first) email.

 

However, if you then login at 10am and log out at 11am. Then someone responds at 11:30, you should then receive another email.

 

That is how my test showed the incidence of emails. But I absolutely received NO emails for tracked topics if I did not Log Out via that option atop this board.

 

Now, if this is still not happening for you and you are using the Log Out link atop the board before closing your browser, then please let me know.

 

Lianna

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No, I think that means per single login incident to the board.

 

For example, if you log in at 8am and log out at 9am, that is one incident, so if 3 people respond before you log back in, then you would receive only the one (first) email.

 

However, if you then login at 10am and log out at 11am. Then someone responds at 11:30, you should then receive another email.

 

Lianna is correct (no surprise!). This is exactly what happens for me on threads.

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