nuenrdesinez Posted March 4, 2004 Share Posted March 4, 2004 I have sent several emails regarding this problem and Mitch has responded back although the last reply i heard was 2 days ago and that he was gonna turn it over to the general manager. I have paid my hosting and domain fees and gave the code the bank gave me. Still no site. What else do I need to do? Now after the last email from Mitch which as I said was 2 days ago and him telling me it would be turned over to general manager I got a invoice sounding as if I have had service and as if I am behind on payment. I don't know what else to do about this. Is there a number I can call to talk to someone directly regarding this? Below is a copy of the letter.... [Payment Reminder] Dear Renee Goldberg, This is reminder # 1 for due payment for services provided by TotalChoice Hosting. Notice: Not paying outstanding depts will cause suspension of all provided services. Invoice Amount : $5.86. Invoice Due Date : 2004/03/01. You may login to view your invoice(s) online here: https://ssl.totalchoicehosting.com/modern/ Thank you, Billing Dept. TotalChoice Hosting Date: 2004/03/03 Generated by TotalChoice Hosting. [4.1.2 Build 1c Z] Quote Link to comment Share on other sites More sharing options...
Head Guru Posted March 4, 2004 Share Posted March 4, 2004 Check your email, I answered your ticket. If you dont respond to our inquires we cant process your account. Quote Link to comment Share on other sites More sharing options...
nuenrdesinez Posted March 4, 2004 Author Share Posted March 4, 2004 Okay and thanks I am sorry you must of replied after I checked my last email. I am sorry for the misunderstanding. Quote Link to comment Share on other sites More sharing options...
Head Guru Posted March 4, 2004 Share Posted March 4, 2004 No need to be sorry. Andy is on your issue now. Should be fully solved in the next 15 minutes. Quote Link to comment Share on other sites More sharing options...
TCH-Andy Posted March 4, 2004 Share Posted March 4, 2004 Hi, Sorry, I was a bit slow, and slightly over the 15 mins. Your welcome email has been sent, and it should all be working fine. Any problems, please let us know via a support ticket. Andy Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.