samporras Posted January 27, 2004 Share Posted January 27, 2004 I recently purchased another silver plan and made a mistake in the payment option. Who would I contact to have it corrected?? I responded to the email i got from the sales department, but have yet to hear back from them.... Quote Link to comment Share on other sites More sharing options...
Nick_ Posted January 27, 2004 Share Posted January 27, 2004 You should open a ticket in the helpdesk to get this resolved. Thanks for choosing TotalChoiceHosting. Quote Link to comment Share on other sites More sharing options...
samporras Posted January 27, 2004 Author Share Posted January 27, 2004 Thanks for answering so quick TCH-Nick one small problem.... I haven't recieved a cpanel name, password, or server yet so I can't complete the help desk ticket. It's honestly not that big of a deal. I just haven't recieved a confirmation e-mail that they're checking into it and was wondering if I addressed the problem correctly. Just wanted to make sure that i'm not being charged twice every month for the next year. Thanks again! Rock Sign Quote Link to comment Share on other sites More sharing options...
Nick_ Posted January 27, 2004 Share Posted January 27, 2004 samporras, Just put in "nousername" and "nopassword" for username and password Quote Link to comment Share on other sites More sharing options...
samporras Posted January 27, 2004 Author Share Posted January 27, 2004 Thanks again Nick! TCH is the furriest!!.....sorry....that was wierd! Quote Link to comment Share on other sites More sharing options...
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