Really?

[JustMike]

Do I need to go to the optometrist again??

 

Do you really offer Unlimited Databases, Unlimited POP Accounts, 300 MB OF DISK SPACE, 5.5 GB of Bandwidth, Shopping Cart software (not that I do E-commerce (yet lol)), quick installs for message boards and chat rooms??????? ALL FOR THAT PRICE ???

 

 

Oh and TECH SUPPORT TOO?

 

Ok, call me nervous (Mike's fine too), it's just that my current hosting provider, oh did I say provider...whack me across the head (there's a reason I used my comcast email addy for forum registration) doesn't offer most of what I read that you offer....but then again, they aren't providing 70% of what they offer either.

 

I just started building my own site a little while ago and I was quite happy for ohh say two months... That was until owner sold the company. Gave it some time seemed oh somewhat stable...I figured "Well what should I expect for such a low cost (to which is much higer than you if you added in all of what you include).... But the company is boasting 24\7 tech support and now that I'm having major problems and their boast of 24\7 tech support now obviously means to me out of 24 days tech support is reachable for 7 seconds and you just missed them. I've had a case open with them now for over three weeks and it's yet to be looked at...their forum boards no longer work, mailed them several times with no reply...nobody to pick up the phones unless you call sales (suprisingly they even dare answer those phones) but they just say "I'm not sure how to get a hold of them other than e-mail"

 

OK, enough of my ranting about websytz.com (sorry for posting the name...I know I shouldn't but I'm pretty _______ (now those words I won't use here)).

 

Another question (well honestly I've already seemed to have found the answers to the original "do you really" questions....still kind of find it hard to believe though lol). Other than some of the problems over there I'm having....one kind of pertains to AOL as well. Unfortunately, many of my family and friends use AOL, so of course I mail them (my site uhhh over ttthhere is a personal site, not really a company or anything) however; I no longer can. Apparantly AOL has started a policy where they will not accept mail from servers that do not have reverse dns lookup turned on..... DO YOU?

 

My hands are actually kinda shaking with the thought of attempting to keep a presence on the web after my experience with them....since it's not like it's for any real need. I'm a IT Support person myself but don't really know a lot of Webmaster type stuff and this was my of trying to learn.....just didn't think the lessons I'd be learning would be more on the poor practices of a business though.

 

________________________________________

RECAP (incase I lost you above in my ramblings)

________________________________________

 

Do your smtp servers have reverse dns lookup turned on, as AOL no longer accepts mail from servers that don't (and apparantly many other domains are now also requiring that) ??

 

 

Thanks for dealing with the rantings of the frustrated,

Mike

 

P.S..I wouldn't be transferring my domain, so ya'd probably get a new domain registered here too....

[TCH-Don]

Hi Mike

Welcome

 

I know what you mean, too good to be true, thats what I thought a year ago.

But it is very true, and it just gets better and better.

 

As to AOL, not letting you use your sever to send,

you can just clone your e-mail settings and change the return Addy to your site, and send through AOL as though it came from your server.

 

I can't answer about the reverse DNS, but I am sure staff will be along soon and can.

 

As to the unlimited, as long as you do not go over your space or bandwidth, add all you want.

And yes a few mouse clicks in your cpanel will install guestbook and forums.

 

You will find a lot of talented and helpful family members here,

all willing to help out.

 

If you have any questions just ask.

I know you will love it here because Rock Sign

Edited December 16, 2003 by TCH-Don

[boxturt]

Hiya Nervous Mike - Come on over!!! You will love it over here and Don is right, someone will be along shortly (always are) to answer the dns question.

 

Rock Sign

[TCH-Don]

Ok I did find something on the reverse DNS

see this post on reverse DNS

 

So it appears it is active.

[boxturt]

Nice work turtle!

[JustMike]

Hey All,

 

Thanks for the replies.... That pretty much wraps it up.

Wraps it up as in my thoughts on actually coming to another host....Gonna Do It

 

 

Do have one ? that I'm sure someone could probably answer

OK, now my domain over there...I know I can transfer it...not sure if I will or not

but since it was paid for 2yrs...don't wanna loose cash

 

However; with that domain, I'd prefer to just use it as an EMail Domain and not actually host a site...might use a forward and point that addy to the new one I plan to purchase today....but can I have two domains on one hosting package? I plan on using the old domain just for Email and the other domain that I would purchase here for just a site? Or would it be easier to have the old domain also email forward to the email of the new domain... Hope that's clear

[TCH-Dick]

but can I have two domains on one hosting package

Yes, but you can't have it point to a subdomain, it must point to the same page as your primary domain. This will allow you to use it for email.

[JustMike]

Website wise...I wouldn't even want old-domain.com to have a website

And if I had to...then I'd do old-domain.com forward to new-domain.com and not to old.new-domain.com

 

Just figured old would forward to top level of new and then have two separate emails

 

Thanks again

 

P.S...just registered the new domain and now gotta figure out which hosting plan I want...probably starter as really that was more than I had at the old place.

[TCH-Don]

Welcome to the family Mike

 

glad you decided to stick around Thumbs Up

 

And we really mean it,

if you need anything,

just ask your new family

[JustMike]

I hope I didn't hose this...

From here I registered the new domain... (virtualsaloon.net)

Then once I did that, I chose and ordered the starter package

Now, during the order...I entered in virtualsaloon.net and filled out the form bla bla woof woof....I was given the option on how to register the domain....Well I clicked the checkbox stating that I would register it here (as I did) and just clicked continue (or next or whatever it was)...

 

I know it's gonna take a bit to get all set, I'm just hoping I ordered correctly...Got the mail from Domains by Proxy and also got the order mail from TCH...I know I still have to wait for the "Starter" Email with all my settings and what not...

 

Well at least I know one thing...if I did hose something here, at least someone is around to fix it

[TCH-Sales]

Yeah, no worries domain setups can take 1-6 hours. Once its set up, you will receive a welcome email with more details.

[TCH-Thomas]

Welcome home, Mike.

I love that avatar.

As Don and everyone says, just ask if you need answers.

 

-Thomas

 

woof woof

Ok sit Thomas sit , it IS a family for everyone.

Edited December 17, 2003 by Tonsa