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Posted

hi, i signed up with my current webhost last month and in the last 30 days the server has already experienced downtime twice, for more than 10 hours at a time. even though i run a personal website and the downtime really doesn't cost me much, it can be extremely annoying. i am planning to jump ship pretty soon and so far it seems TCH will be my choice. i've done a fair bit of shopping around and i'm convinced so far that you guys will definitely be a good choice.

 

so before i jump ship i'd like to ask a few questions:

-how easy will it be to transfer my domain over to TCH? I have access to Cpanel, and I also have access to the domain because I registered it myself.

-Movable Type installation. Will it be possible to move my existing movable type installation over to TCH servers? I run it with a mysql database.

 

your help will be gladly appreciated!

Posted

Hi Caffeine,

 

If your current host is using cpanel, then we can attempt to transfer your site for you (some hosts block this), but for small sites (less that 100MB) this is usually fairly effective.

 

If not, then I would do a backup from your old host, copy the file accross, and restore here.

 

MT works fine here, so as long as they aren't using versions that aren't to different, it shouldn't be a problem.

 

Andy

Posted

caffeine - You won't be sorry. Total Choice rocks! I've been so happy with them. I now host 2 sites w/ Total Choice Hosting, and I've never had any problems. Servers always up and running. Great support. Lots of extras, too! On top of all this, it's dirt cheap. Best hosting out there, hands down.

ps Nobody paid me to say this, i swear. ;)

Posted

thank you everyone!

 

i'll definitely be switching within the next few days.

 

in doing the transfer, what sort of downtime should be expected from the propagation of the DNS?

Posted

It can take up to three days for all the ISP name-servers to be updated.

During that time it may jump back and forth between the old and new site.

 

And you will be the last to see your new site, (just kidding :dance: )

But I does seem like the longest wait.

 

anyway Welcome to the family Thumbs Up

 

if you need anything, just ask your new family.

Posted

haha. all this family talk makes me feel warm and fuzzy already! ;P

 

i just signed up, waiting for the account to be activated. I'm the one with "Invoice 10571" so can somebody get in touch with me soon to help me along with the transfer process?

 

thanks alot. my site was down for more than 3 days - the darkest period, ever. looking forward to a great relationship with TCH :dance:

Posted

oops i forgot to include the info here.

 

When you sign up for your account with Total Choice Web Hosting, mention in the comments field that your site is currently hosted using cPanel and you'd like for us to move it for you. Make sure that there is listed a way for us to get in touch with you to get the information we need to initiate the site copy.

 

how long will it take to set up my account? i'd like to move as soon as possible! :dance:

Posted

Caffeine,

 

accounts are set up within 12 hours of recieving payment.

 

Drop us a ticket into the help desk, PM or IM me with your domain name, and we'll have a look.

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