Live Support Supercedes All Features

[deanavail]

Greetings & Good Afternoon, Good Evening,

 

Troll somewhere else please.

Edited November 12, 2003 by Head Guru

[TCH-Dick]

Hi, exactly what type of advice are you looking for?

[TCH-Sales]

I edited the links out of your post since we're a web hosting company, its not that good to be advertising for the competition. I don't see TotalChoice Hosting on your list.. how come?

 

Our gurus are on live chat as well as AIM and Yahoo Messenger for the greater part of the day. Think I'd vote for us. Thumbs Up

[deanavail]

Thank you for responding.....

 

forgive me if I have stepped on any toes....I have no desire in promoting any webhosting competition, I do not need to "TROLL" ....these are real sites I looked at which claim to offer live support.....

 

from my vantage point, TCH should welcome any such comparisons to further validate itself as a value choice. Value is not a synonym for cheap, it is maximum quality at minimum available price at a given moment in time.

 

I sincerely need help given the dizzying number of choices. what hours of the day is your live chat support manned?

 

Kindest Regards

[Deverill]

I didn't see your original post but please remember, posting links to other webhosting companies in these forums is like going into your local Chevron gas station and posting flyers for Shell, BP Oil, and Exxon. Add in the search engines into the equasion and it's like putting signs over the outside of the building for everyone to see.

 

TCH does not need to validate itself as a value choice. The front page with prices versus features and the customer comments in these forums do that.

 

What questions do you have about hosting features? I'm sure that the TCH staff, myself and the other customers could help you. Remember, we don't need to know which hosting company is offering these features you question so just ask about the features themselves.

 

Hope to help soon.

[TCH-Dick]

I cant speak for everyone, but I am on the live support chat from 8AM-12PM and then again 2PM-6pm CST mon, wed, and thursday and the 8AM-4PM fri, sat and sunday. And i am on AOL instant messanger and Yahoo instant messenger any time that I am awake, if you send me a message via one of the messengers and I dont answer, I've either stepped away from the PC for a few minutes, or had to step out and run to the bank or something.

 

Some of our support techs are in the UK, so they work what would be the night shift in the states.

[Head Guru]

Our support is 24/7

 

All my techs are on AOL/Yahoo IM and you are free to contact them if they are online. Please refer to our support page for details on how you can contact us.

 

http://www.totalchoicehosting.com/web-host...ng-support.html

 

Our forums are also monitored 24/7

 

It is quite taboo to post direct links to other hosts.

 

Take a look at our reviews both here and around other sites, you will see we are here to serve our clients.

[deanavail]

I Know a few HTML Tags, I use MS frontpage2002 very sparingly, I upload to a personal webspace via WS FTP. I can not afford a $1000 website, yet I still need the power of php, mysql, etc.. I am a biz professional who needs affordable IT support to launch the following website needs - let me broadcast it since we can not enjoy the privacy of a live chat.

 

1. A Trading & Risk Management LLC website - promote products & services

2. A Trader group website - General main page and membership only acces to pages with a forum, this group is sponsored by #1

3. Online Net sales entity, uses payapl (no E-commerce yet)

 

Maybe 3 sepaerate domain sites, perhaps one main domain with subdomains, I am not sure what are the practical choices.

 

Need the ability to:

 

1. automate send of personalized emails with links for #1, #2, #3

2. A forum for #2

3. Live chat for #1, #2, & #3 which can route to my pda phone so I may interact with visitor.

4. #1 offers content such as learning modules for members of #2 to download

5. #2 needs space so members of #2 can access pdfs, excel files, powerpoint presentations, and audio/video content develped by #1 and other authors.

6. #3 needs space to host grahics for Netsales on yahoo, Amazon, Ebay, etc.

 

I am sure needs will constantly evolve....

 

Kindest Regards

[deanavail]

I see a lot of people shy away from MSN messenger, why is that? Is there a messenger service where one can have access to any and all

 

yahoo, Aol, MSN, ICQ, etc......

 

 

I use MSN only because I am not sure why

 

 

Kindest Regards

[Lianna]

I see a lot of people shy away from MSN messenger, why is that? Is there a messenger service where one can have access to any and all

 

yahoo, Aol, MSN, ICQ, etc......

 

 

I use MSN only because I am not sure why

 

 

Kindest Regards

Trillian is a messenger client that allows connectivity to MSN, Y!, AIM, ICQ, IRC simultaneously. You must have an account with each service that you intend to connect to using Trillian, but it puts them all into one sleek little interface. There is a free version and paid version. You can learn more about it at http://ceruleanstudios.com . I use Trillian Pro 2.0 so that I can be connected to Y, MSN, AIM simultaneously through a single interface. It's dandy.

Edited November 12, 2003 by TCH-Lianna

[deanavail]

Thanks for the tip Lianna and TCH-Mike's yoeman effort last night....

 

Do u know if Trillion IM basic or Pro or any other rivals can be used on a web/java enabled pda phone so that access is truly ubiquitous....

 

Kindest Regrads

[Lianna]

I tried a couple with my Pocket PC, but not with a phone or Palm platform. I've dropped that suggestion to the Trillian guys (gals, whatever), but haven't heard anything or seen any feedback on the suggestion.

 

 

Would be interested to see what you come up with though, especially for a web enabled mobile phone.