TCH-Dick Posted March 31, 2021 Share Posted March 31, 2021 As part of the continued improvements to the TotalChoice Hosting server farm, we will be migrating all accounts on this server to a new server between April 5 - April 10. This will provide you with more power, stability and potential to further expand your business. You will not need to make any IP changes or DNS modifications from your end if you are using our nameservers. If you are using external nameservers or pointing the domain via IP from outside, you may need to update the IP to the one mentioned below. Please note that this needs to be done only after the migration is reported as completed in our forums. old hostname :: torch.tchmachines.com new hostname :: union.tchmachines.com All IPs will be migrated to new server. New Main IP: 198.38.77.135 As always our technical support team will be online to attend your queries. Quote Link to comment Share on other sites More sharing options...
Chris Abraham Posted April 1, 2021 Share Posted April 1, 2021 I am pretty sure I am using an A record so I will need to change this up when that happens. So, I will check here, I guess, but I will also make sure I know when and if my site breaks! :) Quote Link to comment Share on other sites More sharing options...
TCH-Dick Posted April 1, 2021 Author Share Posted April 1, 2021 1 hour ago, Chris Abraham said: I am pretty sure I am using an A record so I will need to change this up when that happens. So, I will check here, I guess, but I will also make sure I know when and if my site breaks! If you are not using our DNS then the general answer is "Yes, you should update your records after the migration". However, when All IPs are being migrated to the new server, we make every effort to locate those accounts and update things on our end. While that effort does make things seamless, it is not foolproof and does take us a bit longer to complete after the initial transfer. Quote Link to comment Share on other sites More sharing options...
TCH-Bryan Posted April 8, 2021 Share Posted April 8, 2021 The migration to a new server has begun and we expect this process to be completed within 24 hours. Quote Link to comment Share on other sites More sharing options...
RobertBee Posted April 8, 2021 Share Posted April 8, 2021 Am I changing my Host names to union now? All my email accounts are not working Quote Link to comment Share on other sites More sharing options...
TCH-Bryan Posted April 8, 2021 Share Posted April 8, 2021 Yes, if you are using hostname or server IP as the mail server in your email app (client), you will need to update both your incoming and outgoing server settings. Incoming Server: mail.yourdomain (please replace “yourdomain” with your actual domain name, i.e. the last part of your email address) Outgoing Server: mail.yourdomain (please replace “yourdomain” with your actual domain name, i.e. the last part of your email address) Quote Link to comment Share on other sites More sharing options...
TCH-Bryan Posted April 8, 2021 Share Posted April 8, 2021 Migration is complete. We are closely watching the server to ensure that it settles in. If you need any assistance, please open a ticket via our support desk, we will gladly check it out. Thank you for your patience, understanding and co-operation all along. Quote Link to comment Share on other sites More sharing options...
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