imaginarynumber Posted April 1, 2016 Posted April 1, 2016 Hi all. Years after using cpanel's fantasico to install software- rather than dong it via FTP, I still get automated emails, from tchalerts@gmx.com, asking me to update software that was deleted years ago. The alerts are a relatively minor annoyance, but how do I stop them? They would be welcomed if they were relevant, but they aren't. Thanks in advance. BTW I have a reseller account (and WHM) Quote
TCH-Thomas Posted April 1, 2016 Posted April 1, 2016 Hi, "tchalerts@gmx.com" is not an email adress related to TCH as far as I know. Quote
TCH-Bala Posted April 2, 2016 Posted April 2, 2016 Please open a ticket via our help desk (link on my signature an on the top menu) and include your cpanel logins as well as a sample of the email that you got so that I can check this out for you. Quote
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