Atifrana Posted March 10, 2015 Posted March 10, 2015 I have been with TCH for 2 years now and they ALWAYS respond very promptly. I have talked to them Several times on the Live Link with no problems.Just wanted to thank everyone in Support! _________________ عاطف رضا Quote
TCH-Bala Posted March 10, 2015 Posted March 10, 2015 Atifrana, Thank you for your review and the kind words. Quote
imaginarynumber Posted April 1, 2016 Posted April 1, 2016 I have been a customer for 10(?) years. I just wanted to bump this. I have had accounts elsewhere during that period (whilst remaining a Total Choice Customer throughout). The support here has been vastly superior. One occasion that springs to mind is a protest site that I set up for a UK based customer. He was unhappy with a UK spread betting company- IG index. IG Index sent a "cease and desist" order to his house via a courier. In a panic, I contacted TCH support.They told me that they had received the same demand but sent IG away with a flea in their ear. Were it not for TCH I might have caved in. I have a reseller account, it is extremely good value, especially when you factor in support that is ultimately above and beyond anything that you would get from a UK firm. Sorry for the bump but I just wanted to thank TCH. Quote
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