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lauralohr

Help! My Backup Is Corrupt!

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I maintain my own backups and have backups that are recent. The problem is that I cannot open them with 7-zip and somehow, my important files in my wp-includes have disappeared since last night. I am a wee bit panicked. I even downloaded fresh backups and they are no bueno.

 

I know it is my responsibility to backup, but I am hoping someone can restore this one folder for me. I don't know where or how these files disappeared. UGH!

 

Please help!

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Please open a ticket to our support department (link is on my signature) with all the info so that we can check this out and assist you.

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Please check your site now. We restored your files from our backups.

 

Let us know.

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Alright. That's really broken. That did more than restored the wp-includes folder and my wp-content folder, plugins, themes and everything else was altered. Can I download the back up, so I can piece together what I need?

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