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Posted

i'm trying to figure out why SpamAssassin seems to be so ineffective at TCH. i have a domain hosted elsewhere which also uses SA, and it seems to do a better job -- although still far from what i would like. at the other service, SA outputs a header record indicating that the SA version number is 3.3.1, but i get no such header here. what version of SA is running at TCH? could it be an older version, perhaps?

 

i also notice that the SA Configuration page is a bit different -- for example, at the other service there's a "rewrite header subject" option that i don't see here. again, maybe symptomatic of an older version being implemented here?

Posted

We run the latest recommended cPanel version, which removed the user settable "rewrite header subject" option years ago as well as SpamAssassin v3.3.1. If your other host is displaying the "rewrite header subject" option, they are either running an older cPanel version or they are running SpamAssassin in the legacy transport based mode, which is not recommended.

 

We also have the default option of "Global Subject Rewrite" enabled and set to prefix " ***SPAM*** " onto the subject of detected emails. If you see these marked emails will depend on what options you select in SpamAssassin, for example if you choose to Auto-Delete Spam or send them to a Spam Box, then you may never see these emails. There are also additional filter options in the mail section that allow you to further filter emails based on SpamAssassin header information.

 

 

As with any spam software, SpamAssassin will not catch everything, however, if you still have issues with spam then please open a ticket and we will gladly take a look.

 

 

 

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Posted

thanks -- that explains what i'm seeing. the auto delete option was on, so i'll turn that off so i can see exactly what all SA is catching, which will give me a better idea of how well it's working.

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