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Tch Has Always Been Great Until...

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The tech support for TCH has always been great....

I've hosted a few sites on TCH for a few years and the techs have always been great until tonight.

I didn't appreciate the chastising email I got tonight when I was only providing the information he requested.


I work in computer support handling tickets from thousands of users and believe me, I know how bad it can get.. Maybe if I didn't do computer support for a living, the email I got wouldn't have bothered me as much as it did.

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I am sorry if you had a bad experience, TCH is and always have been client friendly. Please feel free to contact me via my IM or email me so that I can get to the bottom of this and restore your user experience.

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